Results 1 to 7 of 7

Thread: Sending from correct "alias" when replying to emails (doesn't work!)

  1. #1
    SFX Group's Avatar
    SFX Group is offline Intermediate Member
    Join Date
    Dec 2012
    Location
    Cambridge, ON. Canada
    Posts
    16
    Rep Power
    2

    Default Sending from correct "alias" when replying to emails (doesn't work!)

    Hi

    I have set up Zimbra as a test, seeing if it really is better than Exchange 2010, first problem..

    Receive an email addressed to an alias account, it arrives no problems, says to "name@domaina.com", however when i hit reply, its going to send it from the default account name (name@zimbra.domain.com), i can change this manually in the "from" selection box. I cant deploy a mail server like that, Zimbra knows which email address this mail arrived to, how do i get it to send it from the correct account (ive looked and cant find a setting)?

    I thought this wouldn't be a problem as VMWare says Out of Office notifications go from the correct account, however it appears mails dont...

    ideas please (to confirm, Exchange 2010 wont do this either, however with a plugin from IVASoft it will with no problems (and does it very well)).

    Many Thanks
    Many Thanks
    Ashley

    © Copyright 2013 - www.ashleygriffin.ca

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,582
    Rep Power
    57

    Default

    You can use a Persona to set the correct details automatically. Why do you have a domain named "zimbra.domain.com"? You should have set that to the correct domain name during the install process when it asked you if you wanted to change it, you can rename it to the domain name, if you wish.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    SFX Group's Avatar
    SFX Group is offline Intermediate Member
    Join Date
    Dec 2012
    Location
    Cambridge, ON. Canada
    Posts
    16
    Rep Power
    2

    Default

    Quote Originally Posted by phoenix View Post
    You can use a Persona to set the correct details automatically. Why do you have a domain named "zimbra.domain.com"? You should have set that to the correct domain name during the install process when it asked you if you wanted to change it, you can rename it to the domain name, if you wish.
    Hi Bill

    These boxes are going to have multiple domains in the same account...

    domaina.com
    domainb.com
    domainc.com

    It isnt just one domain in one account, one account will have multiple domains, is this by design that Zimbra "cant" respond using the correct "persona"?
    Last edited by SFX Group; 12-09-2012 at 09:08 AM.
    Many Thanks
    Ashley

    © Copyright 2013 - www.ashleygriffin.ca

  4. #4
    phoenix is online now Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,582
    Rep Power
    57

    Default

    Quote Originally Posted by SFX Group View Post
    It isnt just one account, is this by design that Zimbra "cant" respond using the correct "persona"?
    It certainly can do that and I use that feature myself on my server.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    SFX Group's Avatar
    SFX Group is offline Intermediate Member
    Join Date
    Dec 2012
    Location
    Cambridge, ON. Canada
    Posts
    16
    Rep Power
    2

    Default

    Quote Originally Posted by phoenix View Post
    It certainly can do that and I use that feature myself on my server.
    Hi Bill

    I would assume Zimbra can, however i cant find how to do it and the test i have run seems to agree with my findings, so how do i tell Zimbra when i hit "reply" for it to search down the lists of persona's and choose the correct one to use when replying?

    Many Thanks
    Many Thanks
    Ashley

    © Copyright 2013 - www.ashleygriffin.ca

  6. #6
    phoenix is online now Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,582
    Rep Power
    57

    Default

    Quote Originally Posted by SFX Group View Post
    I would assume Zimbra can, however i cant find how to do it and the test i have run seems to agree with my findings, so how do i tell Zimbra when i hit "reply" for it to search down the lists of persona's and choose the correct one to use when replying?
    You change the settings in the user Preferences/Accounts section, you can configure the settings for the 'correct' address. Select a Persona and change the entries

    Code:
    Messages sent from this account have the following settings:
    
    & 
    
    Use this persona:
    Zimbra will automatically set those options when you reply to the email, you need do nothing else unless I'm missing something obvious in your configuration. The feature is described in the Documentation, search for "persona".
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  7. #7
    SFX Group's Avatar
    SFX Group is offline Intermediate Member
    Join Date
    Dec 2012
    Location
    Cambridge, ON. Canada
    Posts
    16
    Rep Power
    2

    Default

    Hi Bill

    Yep that looks like its fixed it.... Thanks, will open new ones for more questions...

    Can close this thread.

    For the sake of information logging, i have enclosed an image for others to see...

    [IMG]www.ashleygriffin.ca/temp/zimbra/2012-12-09_multidomain_oneaccount.jpg[/IMG]
    Attached Images Attached Images
    Many Thanks
    Ashley

    © Copyright 2013 - www.ashleygriffin.ca

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Replies: 0
    Last Post: 04-20-2011, 12:49 AM
  2. Sending Mail from an alias has "_blank" in from field
    By mani_jeee in forum Administrators
    Replies: 0
    Last Post: 11-04-2010, 07:16 AM
  3. Replies: 1
    Last Post: 12-19-2007, 03:43 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •