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Thread: toaster app problem

  1. #1
    sperkins is offline Senior Member
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    Default toaster app problem

    Hello,

    We are testing the toaster app and are running into a problem : it doesn't seem to connect

    When the app checks mail etc all I get is a WebException:ConnectFailure message "cannot connect to distant server" (with a few calls to system.net.httpwebrequest / zimbra.toast.zimbrasession/mailboxmonitor).

    We are using :
    client : Win XP pro + .net 2.0
    server : ZCS opensource / FC4

    all of this is french

    Here are the settings I'm using with the toaster app :
    server name : 192.168.100.xxx (just in case dns was the problem)
    secure connection : checked
    account : myname@mydomain.com
    password : mypassword

    Is there anything to do on the server ? Or anything else ?

    Thanks in advance,

    Sebastian

  2. #2
    sam
    sam is offline Zimbra Employee
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    Whats the entire error message it gives, including the stack trace?
    Sam Khavari

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  3. #3
    sperkins is offline Senior Member
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    Here is the error message.

    How can I can get the stack messages ?

    Sebastian
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  4. #4
    sam
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    Looks like a 'cannot connect to server' . What did you enter in the server field?
    Sam Khavari

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  5. #5
    sperkins is offline Senior Member
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    the internal IP adress is : 192.168.100.xxx that's what's in the server name
    then secure option is checked

    I first tried using it's internal DNS : mail.mydomain.internal...same result

    just for fun I tried typing a silly DNS, it resolves with an error so that part is working OK

  6. #6
    vshah is offline Loyal Member
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    There are no firewalls (either on your desktop or on the network) blocking access, right?

  7. #7
    sam
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    try to telnet to the server on port 443. If that doesn't connect, either your server isn't running on 443 or something is blocking access to 443 from that client (like a firewall, as vshah mentions).
    Sam Khavari

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  8. #8
    sperkins is offline Senior Member
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    Problem found... I had a thunderbird client logged in my test account on the pc where i had installed the toaster... seems like you have to use the webmail

    I exited it and now it works ! but without the secured option.

    Many thanks for all the help.

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