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Thread: What should I do to add a new domain

  1. #1
    opq6789 is offline Starter Member
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    Default What should I do to add a new domain

    For some reason, I need to add a new domain(touch.com)to zimbra

    1、Redefine touch.com MX record pointing to zimbra

    2、Goto admin console add a new domain name(touch.com)

    3、Create new account (test@touch.com)

    4、And then ,I tried send mail to test@touch.com from gmail ,but got a wrong return

    < test@touch.com > : host mail.touch.com [*. *. *. *] said: 550 5.1.1
    < test@touch.com > : Recipient address rejected: touch.com (in reply to RCPT to command)

    5、And test@touch.com cannot login through web client, display username and password error

    What did I miss important Settings? Tks

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by opq6789 View Post
    For some reason, I need to add a new domain(touch.com)to zimbra

    1、Redefine touch.com MX record pointing to zimbra
    What do you mean by "redefine"?

    Quote Originally Posted by opq6789 View Post
    2、Goto admin console add a new domain name(touch.com)

    3、Create new account (test@touch.com)

    4、And then ,I tried send mail to test@touch.com from gmail ,but got a wrong return
    If the DNS records already existed then it may take up-to 24hrs to reflect any changes to them. Is "touch.com" really the domain name? If it is then the DNS records are not configured correctly.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    opq6789 is offline Starter Member
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    Thank you very much for reply

    Redefine means change, very sorry for my poor english

    You are right, touch.com is not really domain name, I had checked DNS records, DNS MX is OK and TTL = 600

    Incredible, it's work, every things is OK...

    Before that I just run:
    $ zmprov -l rd A.com B.com
    $ zmprov -l rd B.com A.com

    In addition, I found if you want login through web client, the account must be 'test@touch.com' instead of 'test'

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by opq6789 View Post
    Redefine means change,
    I thought that was what you meant.

    Quote Originally Posted by opq6789 View Post
    very sorry for my poor english
    You don't have to apologise for that.

    Quote Originally Posted by opq6789 View Post
    You are right, touch.com is not really domain name, I had checked DNS records, DNS MX is OK and TTL = 600

    Incredible, it's work, every things is OK...
    That was probably just the delay in DNS changes.

    Quote Originally Posted by opq6789 View Post
    In addition, I found if you want login through web client, the account must be 'test@touch.com' instead of 'test'
    That's correct, if it's not the primary domain you need the full login details as you've described. I'm glad you've got it working.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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