Able to send email to internal/external network but not receiving email from outside
Hi,
I am using Zimbra Server Open Source v8.0. I have encountering that not able to receive email from outside etc, gmail or work email.
I presume my configuration are correctly setup and most are default setting, I am able to send email to internal zimbra users account and to any external email users
Here is some test command i have ran:
tail /var/log/zimbra.log
Code:
Oct 16 15:05:05 mail postfix/cleanup[22639]: 595132615B4: message-id=<20121016040504.EF2D02615B3@mail.stevengiang.org.au>
Oct 16 15:05:05 mail postfix/qmgr[1543]: 595132615B4: from=<zimbra@mail.stevengiang.org.au>, size=1194, nrcpt=1 (queue active)
Oct 16 15:05:05 mail postfix/smtpd[22646]: disconnect from localhost[127.0.0.1]
Oct 16 15:05:05 mail amavis[3779]: (03779-07) FWD from <zimbra@mail.stevengiang.org.au> -> <admin@mail.stevengiang.org.au>,BODY=7BIT 250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as 595132615B4
Oct 16 15:05:05 mail amavis[3779]: (03779-07) Passed CLEAN {RelayedInbound}, <zimbra@mail.stevengiang.org.au> -> <admin@mail.stevengiang.org.au>, Message-ID: <20121016040504.EF2D02615B3@mail.stevengiang.org.au>, mail_id: 9iPzta9geUbk, Hits: -1.881, size: 482, queued_as: 595132615B4, 372 ms
Oct 16 15:05:05 mail postfix/smtp[22643]: EF2D02615B3: to=<admin@mail.stevengiang.org.au>, relay=127.0.0.1[127.0.0.1]:10024, delay=0.44, delays=0.05/0.01/0.01/0.37, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as 595132615B4)
Oct 16 15:05:05 mail postfix/qmgr[1543]: EF2D02615B3: removed
Oct 16 15:05:05 mail postfix/error[22647]: 595132615B4: to=<admin@mail.stevengiang.org.au>, relay=none, delay=0.04, delays=0.02/0.01/0/0.01, dsn=4.4.1, status=deferred (delivery temporarily suspended: connect to mail.stevengiang.org.au[60.242.90.39]:25: Connection timed out)
dig stevengiang.org.au mx
Code:
; <<>> DiG 9.7.0-P1 <<>> stevengiang.org.au mx
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 32168
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 1
;; QUESTION SECTION:
;stevengiang.org.au. IN MX
;; ANSWER SECTION:
stevengiang.org.au. 86400 IN MX 10 mail.stevengiang.org.au.
;; AUTHORITY SECTION:
stevengiang.org.au. 86400 IN NS 192.168.20.38.
;; ADDITIONAL SECTION:
mail.stevengiang.org.au. 86400 IN A 192.168.20.38
;; Query time: 0 msec
;; SERVER: 127.0.0.1#53(127.0.0.1)
;; WHEN: Wed Oct 17 11:13:36 2012
;; MSG SIZE rcvd: 100
dig stevengiang.org.au any
Code:
; <<>> DiG 9.7.0-P1 <<>> stevengiang.org.au any
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 945
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 4, AUTHORITY: 0, ADDITIONAL: 1
;; QUESTION SECTION:
;stevengiang.org.au. IN ANY
;; ANSWER SECTION:
stevengiang.org.au. 86400 IN SOA mail.stevengiang.org.au. root.stevengiang.org.au. 3540735719 604800 86400 2419200 604800
stevengiang.org.au. 86400 IN NS 192.168.20.38.
stevengiang.org.au. 86400 IN MX 10 mail.stevengiang.org.au.
stevengiang.org.au. 86400 IN A 192.168.20.38
;; ADDITIONAL SECTION:
mail.stevengiang.org.au. 86400 IN A 192.168.20.38
;; Query time: 0 msec
;; SERVER: 127.0.0.1#53(127.0.0.1)
;; WHEN: Wed Oct 17 11:14:33 2012
;; MSG SIZE rcvd: 157
Quote:
root@mail:/# nslookup mail.stevengiang.org.au
Server: 127.0.0.1
Address: 127.0.0.1#53
Name: mail.stevengiang.org.au
Address: 192.168.20.38
Firewall are set correct to allow port 25/110 inbound/outbound
Anyone can point out the right direction to test or look for more details as I have no idea where to test if it work. When sending email from Corp email or Gmail I will not get a respond saying email is undeliverable or doesn't exist, general I presume it have dropped the email during the routing. I have also set correctly on my MX record and A record.
I have a feeling that whether if this issue is related to my ISP static IP address routing with them.
I have run mx lookup and PTR on mxtoolbox.com and result as below, thish IP address point to 60-242-90-39.static.tpgi.com.au, instead it should or not be "Stevengiang.org.au"? Please correct me.
Code:
ptr:60.242.90.39
ptr
Type IP Address Domain Name TTL
PTR 60.242.90.39 60-242-90-39.static.tpgi.com.au 48 hrs
smtp diag blacklist port scan http test
Reported by ns2.tpgi.com.au on Monday, October 15, 2012 at 11:29:20 PM (UTC -5) Transcript
mx:stevengiang.org.auFind Monitors
mx
Pref Hostname IP Address TTL
10 mail.stevengiang.org.au 60.242.90.39 24 hrs Blacklist Check SMTP Test
I am much appreciated for your help, yes I putting my real domain name on here as this is just a experimental home server, if anyone should advice me whether using an example domain or my real domain.
Steven
