Results 1 to 5 of 5

Thread: wrong mailbox size

  1. #1
    marcelofr is offline New Member
    Join Date
    Nov 2011
    Posts
    3
    Rep Power
    3

    Default wrong mailbox size

    I have a user whose mailbox appears to be full. He removed most of his mail but the mailbox is still full. The user reads his mail from outlook. I reindexed the mailbox and it shows more than 700 mails but I can't "see" them:

    Code:
    [zimbra@server ~]$ zmmailbox -z -m some_user@domain.com gaf
            Id  View      Unread   Msg Count  Path
    ----------  ----  ----------  ----------  ----------
             1  unkn           0           0  /
            16  docu           0           0  /Briefcase
            10  appo           0           0  /Calendar
            14  mess           0           0  /Chats
             7  cont           0          26  /Contacts
           402  mess           0           0  /Correo electrónico no deseado
             6  mess           0           0  /Drafts
            13  cont           0           2  /Emailed Contacts
             2  mess           0           4  /Inbox
           257  unkn           0           0  /Inbox/Borradores
           258  unkn           0           0  /Inbox/Eliminados
           259  unkn           0           0  /Inbox/Enviados
           260  unkn           0           0  /Inbox/Revisar
             4  mess           0           0  /Junk
             5  mess           0           0  /Sent
            15  task           0           0  /Tasks
             3  unkn           0           0  /Trash
    [zimbra@server ~]$ zmprov gqu `zmhostname`|egrep some_user
    some_user@domain.com 314572800 314504585
    [zimbra@server ~]$ zmprov rim  some_user@domain.com start  #reindex
    status: started
    [zimbra@server ~]$ zmprov rim some_user@domain.com status
    status: running
    progress: numSucceeded=71, numFailed=0, numRemaining=705
    
    I've repeated this commands and I get always the same numbers. The account is rejecting mails with mailbox full... Any help will be appreciated.
    Last edited by marcelofr; 10-01-2012 at 07:01 AM.

  2. #2
    Aleks is offline Active Member
    Join Date
    May 2007
    Location
    Europe
    Posts
    48
    Rep Power
    7

    Default

    Currently I face the exact same problem
    ImapSize shows me no mail but Admin console shows full mailbox...
    Redindexing does not help...

  3. #3
    marcelofr is offline New Member
    Join Date
    Nov 2011
    Posts
    3
    Rep Power
    3

    Default

    I found no solution... this forum (and google) probed to be useless. Anyway, in a few days, the problem will solve by itself (it happened again a few times).

    I think you can backup and reload the account (It's the only thing I haven't tried), maybe backup, remove and load... Good luck.

  4. #4
    Aleks is offline Active Member
    Join Date
    May 2007
    Location
    Europe
    Posts
    48
    Rep Power
    7

    Default

    Hmm, interesting...
    I've increased mailbox quota for now and I'll see if it does solve itself.
    If it doesn't the only logical solution would be mailbox restore from backup...
    Tnx for quick response

  5. #5
    eob@xfi.com is offline Starter Member
    Join Date
    Nov 2011
    Posts
    1
    Rep Power
    3

    Default

    Ditto same problem.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Mailbox quota information is wrong
    By carlima in forum Administrators
    Replies: 3
    Last Post: 12-14-2009, 06:40 AM
  2. Wrong size after download attachments
    By Rubão in forum Administrators
    Replies: 0
    Last Post: 06-16-2009, 10:42 AM
  3. Mailbox Size
    By mikelcu in forum Administrators
    Replies: 5
    Last Post: 11-17-2008, 01:47 AM
  4. max mailbox size - best practice
    By comptekki in forum Administrators
    Replies: 9
    Last Post: 04-23-2007, 02:45 PM
  5. Mailbox Size
    By Alfspace in forum Administrators
    Replies: 1
    Last Post: 02-13-2006, 02:57 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •