-
wrong mailbox size
I have a user whose mailbox appears to be full. He removed most of his mail but the mailbox is still full. The user reads his mail from outlook. I reindexed the mailbox and it shows more than 700 mails but I can't "see" them:
Code:
[zimbra@server ~]$ zmmailbox -z -m some_user@domain.com gaf
Id View Unread Msg Count Path
---------- ---- ---------- ---------- ----------
1 unkn 0 0 /
16 docu 0 0 /Briefcase
10 appo 0 0 /Calendar
14 mess 0 0 /Chats
7 cont 0 26 /Contacts
402 mess 0 0 /Correo electrónico no deseado
6 mess 0 0 /Drafts
13 cont 0 2 /Emailed Contacts
2 mess 0 4 /Inbox
257 unkn 0 0 /Inbox/Borradores
258 unkn 0 0 /Inbox/Eliminados
259 unkn 0 0 /Inbox/Enviados
260 unkn 0 0 /Inbox/Revisar
4 mess 0 0 /Junk
5 mess 0 0 /Sent
15 task 0 0 /Tasks
3 unkn 0 0 /Trash
[zimbra@server ~]$ zmprov gqu `zmhostname`|egrep some_user
some_user@domain.com 314572800 314504585
[zimbra@server ~]$ zmprov rim some_user@domain.com start #reindex
status: started
[zimbra@server ~]$ zmprov rim some_user@domain.com status
status: running
progress: numSucceeded=71, numFailed=0, numRemaining=705
I've repeated this commands and I get always the same numbers. The account is rejecting mails with mailbox full... Any help will be appreciated.
-
Currently I face the exact same problem
ImapSize shows me no mail but Admin console shows full mailbox...
Redindexing does not help...
-
I found no solution... this forum (and google) probed to be useless. Anyway, in a few days, the problem will solve by itself (it happened again a few times).
I think you can backup and reload the account (It's the only thing I haven't tried), maybe backup, remove and load... Good luck.
-
Hmm, interesting...
I've increased mailbox quota for now and I'll see if it does solve itself.
If it doesn't the only logical solution would be mailbox restore from backup...
Tnx for quick response
-
