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Thread: 4.0.5 beta address book import error

  1. #1
    grandpajim's Avatar
    grandpajim is offline Project Contributor
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    Question 4.0.5 beta address book import error

    I have a contacts.csv file that I created with outlook 2003 and it imported fine in to 4.0.3 and 4.0.4 but in 4.0.5 beta it imports one 1 address (the 74th one) out of 366 addresses and give this error:

    name - TypeError
    message - 'null' is null or not an object
    number - -2146823281
    description - 'null' is null or not an object

    Any ideas?
    Thanks,
    Jim...

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Default

    Is the csv file in the correct format? Have a look at this post for the details.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    grandpajim's Avatar
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    Post RE: 4.0.5 beta address book import error

    Quote Originally Posted by phoenix View Post
    Is the csv file in the correct format?
    I would have to assume it is since it imported just fine in to 4.0.3 and 4.0.4 unless the format changed and I didn't see that in the release notes.

    Quote Originally Posted by phoenix View Post
    Have a look at this post for the details.
    Wow! thanks, but I can't imagine my 1.2 million accounts that we are going to have running in 3 months going through editing their outlook CSV export file to make it match those fields. Here are the fields outlook exports:

    Title,First Name,Middle Name,Last Name,Suffix,Company,Department,Job Title,Business Street,Business Street 2,Business Street 3,Business City,Business State,Business Postal Code,Business Country,Home Street,Home Street 2,Home Street 3,Home City,Home State,Home Postal Code,Home Country,Other Street,Other Street 2,Other Street 3,Other City,Other State,Other Postal Code,Other Country,Assistant's Phone,Business Fax,Business Phone,Business Phone 2,Callback,Car Phone,Company Main Phone,Home Fax,Home Phone,Home Phone 2,ISDN,Mobile Phone,Other Fax,Other Phone,Pager,Primary Phone,Radio Phone,TTY/TDD Phone,Telex,Account,Anniversary,Assistant's Name,Billing Information,Birthday,Business Address PO Box,Categories,Children,Directory Server,E-mail Address,E-mail Type,E-mail Display Name,E-mail 2 Address,E-mail 2 Type,E-mail 2 Display Name,E-mail 3 Address,E-mail 3 Type,E-mail 3 Display Name,Gender,Government ID Number,Hobby,Home Address PO Box,Initials,Internet Free Busy,Keywords,Language,Location,Manager's Name,Mileage,Notes,Office Location,Organizational ID Number,Other Address PO Box,Priority,Private,Profession,Referred By,Sensitivity,Spouse,User 1,User 2,User 3,User 4,Web Page

    Thanks,
    Jim...

  4. #4
    cpharvey is offline Starter Member
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    Default Same problem

    New installation of 4.5 Open Source edition shows the same error when importing from Outlook exported contacts in either dos or windows CSV format.

  5. #5
    grandpajim's Avatar
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    Default http://bugzilla.zimbra.com/show_bug.cgi?id=13583

    I opened http://bugzilla.zimbra.com/show_bug.cgi?id=13583 for this on 1/9/2007
    Jim...

  6. #6
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by cpharvey View Post
    New installation of 4.5 Open Source edition shows the same error when importing from Outlook exported contacts in either dos or windows CSV format.
    Did you follow the instructions from here?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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    cpharvey is offline Starter Member
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    I certainly looked at the instructions but it isn't resolving the issue since the issues is not how can I structure and export to fit the zimbra import, but more, why doesn't the zimbra import handle the default Outlook export format.

    In other words, I shouldn't need to mess around with the export format to make it work for Zimbra. The field mappings should simply be correct for a default OL export.

    This is especially true since it appears it used to work in older versions but broke in 4.5

  8. #8
    phoenix is offline Zimbra Consultant & Moderator
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    Well, if changing the format of your csv file isn't the answer then vote for the bug and add your problem details to the report. Posting here doesn't make any difference to the development or problem resolution of the product.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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