Problem after upgrade to FOSS 8: Cant open email in web client

[alex_rhys-hurn]

Hi Folks,

A week ago I upgraded our Ubuntu 10.04 Server with Zimbra 7.2.0 FOSS to ZImbra 8 FOSS

The upgrade procedure went fine and didnt report any issues.

Everything seems to work well with one intermittent exception:

Sometimes when I double click an email to open it it will not open. It will not open in the preview pane either, but if I right click and say "Launch in a separate window" then the email opens and works perfectly.

All my users are reporting this.

Have I done something wrong or do you have any idea what I can do to fix this? I did search the forums and saw the exact same thing described in Zimbra 5, but no solution was posted.

Many thanks in advance.

Alex

[ianw1974]

You could always try stopping zimbra, and then fixing the permissions with this as root user:

/opt/zimbra/libexec/zmfixperms

and then starting zimbra again as normal and see if it helps. Can't think of anything else right now. Hope it helps.

[ccelis5215]

Hi Folks,

A week ago I upgraded our Ubuntu 10.04 Server with Zimbra 7.2.0 FOSS to ZImbra 8 FOSS

The upgrade procedure went fine and didnt report any issues.

Everything seems to work well with one intermittent exception:

Sometimes when I double click an email to open it it will not open. It will not open in the preview pane either, but if I right click and say "Launch in a separate window" then the email opens and works perfectly.

All my users are reporting this.

Have I done something wrong or do you have any idea what I can do to fix this? I did search the forums and saw the exact same thing described in Zimbra 5, but no solution was posted.

Many thanks in advance.

Alex

Did you notice that Zimbra 8 enable https by default?

But you can change after.?

ccelis.

[alex_rhys-hurn]

Did you notice that Zimbra 8 enable https by default?

But you can change after.?

ccelis.

Hi Ccelis,

Thanks for the tip on HTTPS. In fact my zimbra 7 was already using HTTPS and so the Zimbra 8 HTTPS is normal for me. I would not recommend anyone to change away from HTTPS.

Why do you think that HTTPS could be part of this problem?

Thanks,

Alex

[alex_rhys-hurn]

Hi ianw1974

Thanks for the tip.

I will try this.

Alex

[ccelis5215]

Hi Ccelis,

Thanks for the tip on HTTPS. In fact my zimbra 7 was already using HTTPS and so the Zimbra 8 HTTPS is normal for me. I would not recommend anyone to change away from HTTPS.

Why do you think that HTTPS could be part of this problem?

Thanks,

Alex

I've read a few posts about this. My fault, didn't read completely your post, it's not related. Sorry for pointing in wrong direction.

ccelis.

[edersilva]

Hi, Alex

Did you found a solution?

Eder