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Thread: Error configuring email receive from Outllook 2007 Client

  1. #1
    SimonKravis is offline Starter Member
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    Default Error configuring email receive from Outllook 2007 Client

    When configuring outllok 2007 client to use Zimbra via IMAP , error
    Log onto incoming mail server (IMAP): Your server unexpectedly terminated the connection. Possible causes include server problems, network problems, or a long period of inactivity.

    appears when testing incoming mail with Test account button. Outgoing mail sent OK

    Zimbra version is 7.2.0_GA_2669

    Outlook is configured to use port 993 with TLS encrypted connection for incoming, port 2225 with TLS encryption for outgoing. Same error appears if I use Port 9993 for incoming

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Default

    Quote Originally Posted by SimonKravis View Post
    Outlook is configured to use port 993 with TLS encrypted connection for incoming, port 2225 with TLS encryption for outgoing.
    Port 587 is the correct Submission port, why are you using port 2225? What errors do you see in the log files?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    SimonKravis is offline Starter Member
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    If Outlook client is set to use SSL encryption for incoming and TLS for outgoing then it works OK.

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