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Thread: Admins cant view mail anymore

  1. #1
    tajohnson is offline Junior Member
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    Default Admins cant view mail anymore

    Running Ubuntu 10.4, and upgraded from 7.2.1 to 8.0.0 today, and everything looks like it working fine. But now the admins have no option to view mail for users. It was there in 7.2. I have done a fair bit of searching today, everything I found says it should still be there, but not where to look to make sure my Global Admin have access. Any advice will help.

    Tim

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    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by tajohnson View Post
    Running Ubuntu 10.4, and upgraded from 7.2.1 to 8.0.0 today, and everything looks like it working fine. But now the admins have no option to view mail for users. It was there in 7.2. I have done a fair bit of searching today, everything I found says it should still be there, but not where to look to make sure my Global Admin have access. Any advice will help.
    It is there, take a look at the 'Settings' drop down (the gear wheel in the attached shot) and click on that and you should see a setting for view mail.

    view mail.png
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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    tajohnson is offline Junior Member
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    Quote Originally Posted by phoenix View Post
    It is there, take a look at the 'Settings' drop down (the gear wheel in the attached shot) and click on that and you should see a setting for view mail.

    view mail.png
    Yea, I know about the gear. Trust me, I have looked through all types of post for many versions of zcs. I have searched all through the admin GUI. I even tried using zmprov to add the adminLoginAs(might not be spelled right I am on my tablet now), but zimbra came back with an error saying I couldn't do that to global admins.

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    moetiker is offline Loyal Member
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    In the last version this had to do with the url you are using. it had to be the fqn of the zimbra server. I had this problem on zimbra 7

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    tajohnson is offline Junior Member
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    Quote Originally Posted by moetiker View Post
    In the last version this had to do with the url you are using. it had to be the fqn of the zimbra server. I had this problem on zimbra 7
    It worked in Zimbra 7, havent changed anything, just ran the install script and waited. I have tried using several of the domains including the one ubuntu is setup for.

    IMG_20120912_234744.jpg

  6. #6
    cisco72 is offline Junior Member
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    hello
    I just installed zimbra 8
    button to view the email from the administrator console is not present
    how you can enable.

    thanks

  7. #7
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    moetiker is offline Loyal Member
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    could be a browser issue, have you tried an other browser?

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    cisco72 is offline Junior Member
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    I tested with many browsers Firefox, IE, Safari
    there is always the same problem missing menu entry

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    tajohnson is offline Junior Member
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    I have tried both Chrome and Internet Explorer. I will try firefox at work tomorrow.

  10. #10
    tajohnson is offline Junior Member
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    I was looking through the Developer Tools in Chrome. Am I reading this right, that my account has the right Permissions Set?

    zimbraRights.jpg

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