root password prompt at service start

[ecobrazim]

Zimbra OSE 7.1.1 GA 3204 running on SUSE SLES 11 SP1

Hi Guys,
I am having issues querying, starting or stopping my zimbra services!

$ id
uid=2059(zimbra) gid=2030(zimbra) groups=5(tty),51(postfix),2030(zimbra)

$ zmcontrol status
Unable to determine enabled services from ldap.
Enabled services read from cache. Service list may be inaccurate.
Host csmail-s01.staging.credoc.be
        ldap                    Stopped
        logger                  Stopped
                zmlogswatchctl is not running
root's password:

I get prompted for a root password for each service zmcontrol tries to start and some services when services are queried. Running the service script as root does the job though.

# service zimbra status
Unable to determine enabled services from ldap.
Enabled services read from cache. Service list may be inaccurate.
Host csmail-s01.staging.credoc.be
        ldap                    Stopped
        logger                  Stopped
                zmlogswatchctl is not running
        mailbox                 Stopped
                mysql.server is not running.
                zmmailboxdctl is not running.
        mta                     Stopped
                postfix is not running
                zmsaslauthdctl is not running
        snmp                    Stopped
                zmswatch is not running.
        spell                   Stopped
                zmapachectl is not running
        stats                   Stopped
        zmconfigd               Stopped
                zmconfigd is not running.

I ran /opt/zimbra/libexec/zmfixperms --extended but it did not fix the problem.

Can you help me figure out what is wrong?


Background info
It might be useful but I can't see how.

In an attempt to do a test bare metal restore. I shutdown the server (which is a VM in VMWare).
I then created another "test VM" with the same specs and installed the OS to reflect the hostname, etc.
I ran a test restore. Documented the event and scratched the "test VM"
I then started the original server and got the above problem.

That's it!

Any help is appreciated!

[ecobrazim]

Soooo, we use puppet to manage our servers and it took upon its self to remove all zimbra entries from the sudoers file.

Problem solved. Sorry for the noise.