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Thread: Refresh Mails from external IMAP Server when User is offline

  1. #1
    yogg is offline Intermediate Member
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    Default Refresh Mails from external IMAP Server when User is offline

    Hi

    My Setup:
    Release 7.1.4_GA_2555.UBUNTU8 UBUNTU8 NETWORK edition, Patch 7.1.4_P1.
    1 External IMAP Server
    5 Internal Accounts

    The external IMAP Server shares an project E-Mail address to all related persons.
    This IMAP account is very big.

    On the Zimbra server 4 people need this account on their webinterface.
    The idea was now that we create 1 IMAP share account that has the external included. This account shares the IMAP folder to the 4 other persons.
    So the Mails from the external IMAP server are only stored one times on our zimbra server and we have much lesser traffic.

    The problem is now while nobody is logged in to the IMAP share account the Mails where not updated.
    We have already set the "zimbraDataSourceImapPollingInterval:" to 5 minutes.
    Put this option seems only to work if the user is logged in.

    Is there any way to start a new sync while the user is offline?
    Maybe over the console with an cronjob?

    yogg

  2. #2
    iway is offline Partner (VAR/HSP)
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    Default

    You need to set the zimbraDataSourcePollingInterval as well (without IMAP) for the specific data source. Search the forum for this.

  3. #3
    yogg is offline Intermediate Member
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    Hmm there is something strange.

    The option "zimbraDataSourcePollingInterval" is not available.


    Code:
    # zmprov ga myaccount@domain.com | grep -i polling
    zimbraDataSourceCalendarPollingInterval: 12h
    zimbraDataSourceImapPollingInterval: 10m
    zimbraDataSourceMinPollingInterval: 1m
    zimbraDataSourcePop3PollingInterval: 10m
    zimbraDataSourceRssPollingInterval: 12h
    zimbraFeatureMailPollingIntervalPreferenceEnabled: TRUE
    zimbraMailMinPollingInterval: 2m
    zimbraPrefMailPollingInterval: 5m
    Code:
    # zmprov ma myaccount@domain.com zimbraDataSourcePollingInterval "5m"
    -> nothing (no error). action looks ok
    Code:
    # zmprov ga myaccount@domain.com | grep -i polling
    zimbraDataSourceCalendarPollingInterval: 12h
    zimbraDataSourceImapPollingInterval: 5m
    zimbraDataSourceMinPollingInterval: 1m
    zimbraDataSourcePop3PollingInterval: 5m
    zimbraDataSourceRssPollingInterval: 12h
    zimbraFeatureMailPollingIntervalPreferenceEnabled: TRUE
    zimbraMailMinPollingInterval: 2m
    zimbraPrefMailPollingInterval: 5m
    The "zimbraDataSourcePollingInterval" only changes the "zimbraDataSourceImapPollingInterval" and the "zimbraDataSourcePop3PollingInterval" duration.
    But the option itself is not available?

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    Default

    Quote Originally Posted by yogg View Post
    Hmm there is something strange.
    There's nothing strange about it.

    Quote Originally Posted by yogg View Post
    The option "zimbraDataSourcePollingInterval" is not available.
    It can be set on the datasource or the COS, read the bug report for details (or search the forums).
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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