Results 1 to 4 of 4

Thread: [Help] Important Mails Found in Junk

  1. #1
    SunnySoung is offline Starter Member
    Join Date
    Aug 2012
    Rep Power

    Lightbulb [Help] Important Mails Found in Junk

    Hi all,

    I often found emails from my colleagues in my junk box. (Zimbra Open Source edition 7)

    For example, my email address is My boss' is And the Zimbra server is working for
    And I found an email from in my Junk.

    Isn't weird? Zimbra marks an email sent by itself as a spam.

    I couldn't resolve this problem even I have added to the White List. (with MMORSE's method from how to build a white list?)

    I'll appreciate for any suggestion.


  2. #2
    alto is offline Special Member
    Join Date
    Feb 2007
    Rep Power


    IP Address whitelisting - Zimbra :: Wiki might be what your looking for.

    A lot of spam will pretend to be from so adding your domain to the spam assassin whitelist will potentially let in a lot of spam

  3. #3
    SunnySoung is offline Starter Member
    Join Date
    Aug 2012
    Rep Power


    Thanks Alto.

    I've done the changes. Hope it can resolve my issue.

  4. #4
    xuyanru's Avatar
    xuyanru is offline Active Member
    Join Date
    Oct 2009
    Rep Power


    Whitelist or follow me

    You should change the percent of the AV/AS in "Configuration—>Global—>AS/AV—>Kill percent and Tag percent"
    Default they are 75 and 33, you can increase them according to the behavior of your mail system.
    Infact, 75x20=15 33x20=6.6 .If a mail get score ≥6.6, then it will be Taged as Spam, if the score is above 15, the mail will be killed.

    More question? Just contact with me.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. All mails going to Junk folder
    By selva80 in forum Administrators
    Replies: 4
    Last Post: 05-16-2011, 01:10 AM
  2. Junk Mails
    By venugopalr in forum Administrators
    Replies: 1
    Last Post: 04-10-2010, 02:53 AM
  3. All local mails goes in Junk !!!
    By Samp in forum Administrators
    Replies: 13
    Last Post: 03-17-2010, 03:37 PM
  4. official mails are going to junk
    By ramjimh in forum Administrators
    Replies: 0
    Last Post: 12-21-2009, 02:11 AM
  5. Mails in Junk Folder
    By randall in forum Administrators
    Replies: 2
    Last Post: 06-23-2008, 11:46 PM

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts