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Thread: zimbra account error

  1. #1
    matteo@scuccato.it is offline Junior Member
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    Unhappy zimbra account error

    Server Zimbra 7.2 on Linux RedHat
    I've 3 account in error.
    When I open account in web admin console, or re-index account, or delete account,..... I receive an error "fetching folder data for mailbox"

    How can I do?

    Thanks

    ----------------------------------------

    zmprov -v getMailboxInfo pippo@dominio.it

    ERROR: service.FAILURE (system failure: fetching folder data for mailbox 6)
    com.zimbra.common.soap.SoapFaultException: system failure: fetching folder data for mailbox 6
    ExceptionId:btpool0-14://zmprojectsgroup.omitech.it:7071/service/admin/soap/GetMailboxRequest:1343991179655:f282fb2c55915728
    Code:service.FAILURE
    at com.zimbra.common.soap.Soap12Protocol.soapFault(So ap12Protocol.java:88)
    at com.zimbra.common.soap.SoapTransport.extractBodyEl ement(SoapTransport.java:354)
    at com.zimbra.common.soap.SoapTransport.parseSoapResp onse(SoapTransport.java:313)
    at com.zimbra.common.soap.SoapHttpTransport.invoke(So apHttpTransport.java:260)
    at com.zimbra.common.soap.SoapHttpTransport.invoke(So apHttpTransport.java:164)
    at com.zimbra.common.soap.SoapTransport.invoke(SoapTr ansport.java:407)
    at com.zimbra.common.soap.SoapTransport.invokeWithout Session(SoapTransport.java:393)
    at com.zimbra.cs.account.soap.SoapProvisioning.invoke Request(SoapProvisioning.java:342)
    at com.zimbra.cs.account.soap.SoapProvisioning.invoke (SoapProvisioning.java:382)
    at com.zimbra.cs.account.soap.SoapProvisioning.getMai lbox(SoapProvisioning.java:897)
    at com.zimbra.cs.account.ProvUtil.doGetMailboxInfo(Pr ovUtil.java:1314)
    at com.zimbra.cs.account.ProvUtil.execute(ProvUtil.ja va:1182)
    at com.zimbra.cs.account.ProvUtil.main(ProvUtil.java: 3298)

    ------------------------------------------------------------------

    zmprov -v reIndexMailbox start pippo@dominio.it

    ERROR: account.NO_SUCH_ACCOUNT (no such account: start)
    com.zimbra.cs.account.AccountServiceException: no such account: start
    ExceptionId:main:1343991390462:f06621f72d377a36
    Code:account.NO_SUCH_ACCOUNT
    at com.zimbra.cs.account.AccountServiceException.NO_S UCH_ACCOUNT(AccountServiceException.java:187)
    at com.zimbra.cs.account.ProvUtil.lookupAccount(ProvU til.java:2756)
    at com.zimbra.cs.account.ProvUtil.lookupAccount(ProvU til.java:2762)
    at com.zimbra.cs.account.ProvUtil.doReIndexMailbox(Pr ovUtil.java:1322)
    at com.zimbra.cs.account.ProvUtil.execute(ProvUtil.ja va:1185)
    at com.zimbra.cs.account.ProvUtil.main(ProvUtil.java: 3298)

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    Default

    Quote Originally Posted by matteo@scuccato.it View Post
    How can I do?
    You could try searching the forums first.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    matteo@scuccato.it is offline Junior Member
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    Default

    I search, found more post...without solution

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