Users not showing up in Address book

[DanCody]

I have a number of users within the same domain, but when I click on their address books, none of the other members of the domain/company show up. They show up fine with autocompleting for calendar and new emails, but not in the address book.

Is there some trick to getting a company/domain wide address book to display for members of the company/domain?

Thanks,

Dan

[bertie_uk]

This is happening on my installation too. Do a blank search and they all show up, but aren't listed when first opening Address Book.

Bertie

[DanCody]

Anyone from Zimbra able to comment on this?

Originally Posted by DanCody

I have a number of users within the same domain, but when I click on their address books, none of the other members of the domain/company show up. They show up fine with autocompleting for calendar and new emails, but not in the address book.

Is there some trick to getting a company/domain wide address book to display for members of the company/domain?

Thanks,

Dan

[KevinH]

What you are looking for is GAL search. You can use the pull down in the search bar to search the GAL. By default auto-complete will look at the GAL. There is an option to turn it off in user prefs. For the address book you must search to show members of the GAL by default in the contacts/address book app will show only personal contacts. If you want to see all the GAL just search on . it wil match the . in all email addresses.

[bertie_uk]

I think the request was to display the whole GAL by default when you open the address book, a la Outlook/Exchange.

Cheers

Bertie

[DanCody]

Right, when a user of a particular domain clicks on their address book, we'd like it to be populated with other members of the domain. Is there any way to pre-select the GAL pulldown as you mentioned Kevin?

Thanks,

Dan

Originally Posted by bertie_uk

I think the request was to display the whole GAL by default when you open the address book, a la Outlook/Exchange.

Cheers

Bertie

[tbullock]

Having your users go to the Address Book to view the GAL is kind of a clunky way to go about it, IMHO.

What I like to do, is in a Users "Options" area, Address Tab, is select the "Search Gal...." option.

This way, when a user starts a new mail message, they need only to start typing the first name of the internal contact they want to message and it will automatically be populated by the GAL.

Much more efficient than searching, finding, manually selecting your recipients.

Cheers,

[moniker]

Originally Posted by tbullock

Having your users go to the Address Book to view the GAL is kind of a clunky way to go about it, IMHO.

What I like to do, is in a Users "Options" area, Address Tab, is select the "Search Gal...." option.

This way, when a user starts a new mail message, they need only to start typing the first name of the internal contact they want to message and it will automatically be populated by the GAL.

Much more efficient than searching, finding, manually selecting your recipients.

Cheers,

In my opinion you're completely missing the point, and I sympathize with the other users. The other employees in my company all have accounts within my domain in Zimbra. Most employees have their mobile numbers listed in their accounts so they can be reached after hours or when they're on the road. It's rather weird in Zimbra that I can't see that information for my co-workers in the address book, don't you think?

[marcmac]

Originally Posted by DanCody

I have a number of users within the same domain, but when I click on their address books, none of the other members of the domain/company show up. They show up fine with autocompleting for calendar and new emails, but not in the address book.

Is there some trick to getting a company/domain wide address book to display for members of the company/domain?

Thanks,

Dan

Try doing a search for "*" - until the gal is browseable (http://bugzilla.zimbra.com/show_bug.cgi?id=5989) that's the easiest way to get the full display (only works up to 500 entries, though).

[sunshineknox]

The "*" wildcard doesn't work