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Thread: Opensource zimbra not receiving mails

  1. #1
    mosesr is offline New Member
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    Default Opensource zimbra not receiving mails

    I have been running my installation (v5) on sussie for months without any problem. since yesterday i no longer receive any mail from external sources. I aent to gmail and it went, ditto yahoo. But i cant receive from either yahoo gmail or any external mail.

    Please urgent help needed

    MOSES

  2. #2
    soxfan is offline Moderator
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    I'd start by checking the Zimbra logs (/var/log/maillog and /opt/zimbra/logs/). Is your Zimbra server directly connected to the Internet or do you have some sort of firewall / gateway in front of it? If you have another server / system in front it could be a problem there as well.

  3. #3
    mosesr is offline New Member
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    Default we are not receiving emails

    This box has been running for months but suddently we can not receive mails from outside. we can send . here is a cutout from mail log /var/log/maillog

    kely unsolicited mail. To reduce the amount of spam sent to Gmail, 550-5.7.1 this message has been blocked. Please visit 550-5.7.1 http://support.google.com/mail/bin/an
    swer.py?hl=en&answer=188131 for 550 5.7.1 more information. m1si5427921wiz.24 (in reply to end of DATA command))
    Jun 29 16:57:11 smtp postfix/smtp[27315]: 2816987FBD: to=<amgumi@gmail.com>, orig_to=<gummia@aptpensions.com>, relay=gmail-smtp-in-v4v6.l.google.com[173.194.70.27], del
    ay=106, status=bounced (host gmail-smtp-in-v4v6.l.google.com[173.194.70.27] said: 550-5.7.1 [41.206.20.4 7] Our system has detected that this message is 550-5.7.1
    likely unsolicited mail. To reduce the amount of spam sent to Gmail, 550-5.7.1 this message has been blocked. Please visit 550-5.7.1 http://support.google.com/mail/bin
    /answer.py?hl=en&answer=188131 for 550 5.7.1 more information. m1si5427921wiz.24 (in reply to end of DATA command))
    Jun 29 16:57:11 smtp postfix/smtp[27315]: 2816987FBD: to=<bioduny2k@gmail.com>, orig_to=<mgt@aptpensions.com>, relay=gmail-smtp-in-v4v6.l.google.com[173.194.70.27], del
    ay=106, status=bounced (host gmail-smtp-in-v4v6.l.google.com[173.194.70.27] said: 550-5.7.1 [41.206.20.4 7] Our system has detected that this message is 550-5.7.1
    likely unsolicited mail. To reduce the amount of spam sent to Gmail, 550-5.7.1 this message has been blocked. Please visit 550-5.7.1 http://support.google.com/mail/bin
    /answer.py?hl=en&answer=188131 for 550 5.7.1 more information. m1si5427921wiz.24 (in reply to end of DATA command))
    Jun 29 16:57:11 smtp postfix/cleanup[27961]: A827387FE0: message-id=<20120629155711.A827387FE0@smtp.aptpensions.com >
    Jun 29 16:57:11 smtp postfix/qmgr[6689]: A827387FE0: from=<>, size=8606, nrcpt=2 (queue active)
    Jun 29 16:57:11 smtp postfix/qmgr[6689]: 2816987FBD: removed
    Jun 29 16:57:12 smtp postfix/lmtp[27962]: A827387FE0: to=<aliyud@aptpensions.com>, relay=smtp.aptpensions.com[193.238.30.28], delay=1, status=sent (250 2.1.5 OK)
    Jun 29 16:57:13 smtp postfix/smtp[27319]: connect to mta7.am0.yahoodns.net[66.94.236.34]: server refused to talk to me: 421 4.7.0 [TS01] Messages from 41.206.20.4 tempo
    rarily deferred due to user complaints - 4.16.55.1; see http://postmaster.yahoo.com/421-ts01.html (port 25)
    Jun 29 16:57:14 smtp postfix/smtp[27319]: connect to mta6.am0.yahoodns.net[66.94.237.64]: server refused to talk to me: 421 4.7.0 [TS01] Messages from 41.206.20.4 tempo
    rarily deferred due to user complaints - 4.16.55.1; see http://postmaster.yahoo.com/421-ts01.html (port 25)
    Jun 29 16:57:16 smtp postfix/smtp[27319]: connect to mta7.am0.yahoodns.net[98.136.217.202]: server refused to talk to me: 421 4.7.0 [TS01] Messages from 41.206.20.4 tem
    porarily deferred due to user complaints - 4.16.55.1; see http://postmaster.yahoo.com/421-ts01.html (port 25)
    Jun 29 16:57:17 smtp postfix/smtp[27319]: connect to mta7.am0.yahoodns.net[66.94.237.64]: server refused to talk to me: 421 4.7.0 [TS01] Messages from 41.206.20.4 tempo
    rarily deferred due to user complaints - 4.16.55.1; see http://postmaster.yahoo.com/421-ts01.html (port 25)
    Jun 29 16:57:19 smtp postfix/smtp[27319]: connect to mta6.am0.yahoodns.net[67.195.103.232]: server refused to talk to me: 421 4.7.0 [TS01] Messages from 41.206.20.4 tem
    porarily deferred due to user complaints - 4.16.55.1; see http://postmaster.yahoo.com/421-ts01.html (port 25)
    Jun 29 16:57:20 smtp postfix/smtp[27319]: connect to mta6.am0.yahoodns.net[66.94.237.139]: server refused to talk to me: 421 4.7.0 [TS01] Messages from 41.206.20.4 temp

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    All those logs show is that you seem to be blocked by gmail and yahoo because you've been sending spam, it tells you that in the error messages you've posted in the log files:

    Why has Gmail blocked my messages? - Gmail Help
    Mail Help | Popular Postmaster articles

    This seems to be a problem with sending mail not receiving mail unless I'm missing somethng obvious?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    mosesr is offline New Member
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    Quote Originally Posted by phoenix View Post
    All those logs show is that you seem to be blocked by gmail and yahoo because you've been sending spam, it tells you that in the error messages you've posted in the log files:

    Why has Gmail blocked my messages? - Gmail Help
    Mail Help | Popular Postmaster articles

    This seems to be a problem with sending mail not receiving mail unless I'm missing somethng obvious?
    Sir, i have no idea what to say but the log suggests i have issues with www.spamhaus.com that has block mails from coming . it refers to some ip address 41.206.20.4 i dont know if it belongs to my ISP or whatever. WE CAN SEND MAILS TO THE WORLD BUT CAN NOT RECEIVE from outside

  6. #6
    mosesr is offline New Member
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    Quote Originally Posted by phoenix View Post
    All those logs show is that you seem to be blocked by gmail and yahoo because you've been sending spam, it tells you that in the error messages you've posted in the log files:

    Why has Gmail blocked my messages? - Gmail Help
    Mail Help | Popular Postmaster articles

    This seems to be a problem with sending mail not receiving mail unless I'm missing somethng obvious?
    On the contrary we can send mails but can not receive from anywhere. we have several clients all over the country not just google and yahoo users but corporate mail owners. We can send but we can not receive. In the log posted it refered to an ip address 41.206.20.41 being blocked by a certain spamhaus.com what can i do. i visited spamhous to delist the ip even thus i dont know that ip.

    Moses

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