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zimbra problem : Able to receive external mail but cannot send back
Hi,
I am running zimbra and I am having a problem sending mail out to external domains.
It can receive mail just fine but when I try to send mail to an external domain it just has error.
here the log :
PHP Code:Message not sent; one or more addresses were not accepted.
Rejected addresses: aaa@externaldomain.com
method: [unknown]
msg: Invalid address: aaa@externaldomain.com. com.zimbra.cs.mailbox.MailSender$SafeSendFailedException: MESSAGE_NOT_DELIVERED; chained exception is: com.zimbra.cs.mailclient.smtp.InvalidRecipientException: RCPT failed: Invalid recipient aaa@externaldomain.com: 554 5.7.1 : Relay access denied
code: mail.SEND_ABORTED_ADDRESS_FAILURE
detail: soap:Sender
trace: com.zimbra.cs.mailbox.MailServiceException: Invalid address: aaa@externaldomain.com. com.zimbra.cs.mailbox.MailSender$SafeSendFailedException: MESSAGE_NOT_DELIVERED; chained exception is: com.zimbra.cs.mailclient.smtp.InvalidRecipientException: RCPT failed: Invalid recipient aaa@externaldomain.com: 554 5.7.1 : Relay access denied ExceptionId:btpool0-26://mail.iguanatechnology.com/service/soap/SendMsgRequest:1336702057651:5f6891e32406c616 Code:mail.SEND_ABORTED_ADDRESS_FAILURE Arg:(invalid, STR, "aaa@externaldomain.com") at com.zimbra.cs.mailbox.MailServiceException.internal_SEND_FAILURE(MailServiceException.java:459) at com.zimbra.cs.mailbox.MailServiceException.SEND_ABORTED_ADDRESS_FAILURE(MailServiceException.java:463) at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(MailSender.java:619) at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(MailSender.java:425) at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(MailSender.java:385) at com.zimbra.cs.service.mail.SendMsg.doSendMessage(SendMsg.java:193) at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg.java:154) at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:412) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:287) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:158) at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:294) at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:215) at javax.servlet.http.HttpServlet.service(HttpServlet.java:725) at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:208) at javax.servlet.http.HttpServlet.service(HttpServlet.java:814) at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511) at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1166) at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(SetHeaderFilter.java:79) at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157) at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:81) at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:132) at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157) at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:388) at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:218) at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182) at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765) at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:422) at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230) at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.handler.DebugHandler.handle(DebugHandler.java:77) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.Server.handle(Server.java:326) at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:543) at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:946) at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:756) at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218) at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:405) at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:410) at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451) Caused by: com.zimbra.cs.mailbox.MailSender$SafeSendFailedException: MESSAGE_NOT_DELIVERED; chained exception is: com.zimbra.cs.mailclient.smtp.InvalidRecipientException: RCPT failed: Invalid recipient aaa@externaldomain.com: 554 5.7.1 : Relay access denied at com.zimbra.cs.mailclient.smtp.SmtpTransport.notify(SmtpTransport.java:289) at com.zimbra.cs.mailclient.smtp.SmtpTransport.sendMessage(SmtpTransport.java:221) at com.zimbra.cs.mailbox.MailSender.sendMessageToHost(MailSender.java:895) at com.zimbra.cs.mailbox.MailSender.sendMessage(MailSender.java:831) at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(MailSender.java:565) ... 39 more
request:
Body: {
SendMsgRequest: {
_jsns: "urn:zimbraMail",
m: {
e: [
0: {
a: "aaa@externaldomain.com",
add: "1",
t: "t"
},
1: {
a: "aaa@internaldomain.com",
t: "f"
}
],
idnt: "833e6247-d5f6-4e05-84db-ab383351bd01",
mp: [
0: {
ct: "multipart/alternative",
mp: [
0: {
content: {
_content: "
"
},
ct: "text/plain"
},
1: {
content: {
_content: "<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Times New Roman; font-size: 12pt; color: #000000'><br></div></body></html>"
},
ct: "text/html"
}
]
}
],
su: {
_content: "Test"
}
},
suid: 1336702023004
}
},
Header: {
context: {
_jsns: "urn:zimbra",
account: {
_content: "aaa@internaldomain.com",
by: "name"
},
authToken: "(removed)",
notify: {
seq: 15
},
session: {
_content: 13088,
id: 13088
},
userAgent: {
name: "ZimbraWebClient - FF3.0 (Win)",
version: "7.1.1_GA_3196"
}
}
}
Any help would be greatly appreciated!
Thanks In Advance!
Originally Posted by tanalek 
