Results 1 to 5 of 5

Thread: Error after update from 7.1.4 to 7.2

  1. #1
    copymaster is offline New Member
    Join Date
    Mar 2012
    Posts
    4
    Rep Power
    3

    Default Error after update from 7.1.4 to 7.2

    Hi!

    I am running the opensource version of zimbra.
    Yesterday there was an update so i downloaded it,an did a ./install.sh as root.

    After the update i restarted the server and all except one thing is fine:

    I cannot log into the admin interface anymore!

    The webpage shows up, i enter my name and password and then... NOTHING! the page simply does not show the admin interface.

    Accesslog after entering username and password:

    Code:
    10.10.10.6 -  -  [20/Apr/2012:03:57:31 +0000] "POST /service/admin/soap/AuthRequest HTTP/1.1" 200 599 "https://192.168.0.44:7071/zimbraAdmin/" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:11.0) Gecko/20100101 Firefox/11.0"
    10.10.10.6 -  -  [20/Apr/2012:03:57:31 +0000] "POST /service/admin/soap/GetInfoRequest HTTP/1.1" 200 24281 "https://192.168.0.44:7071/zimbraAdmin/" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:11.0) Gecko/20100101 Firefox/11.0"
    10.10.10.6 -  -  [20/Apr/2012:03:57:32 +0000] "POST /service/admin/soap/GetAdminExtensionZimletsRequest HTTP/1.1" 200 6975 "https://192.168.0.44:7071/zimbraAdmin/" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:11.0) Gecko/20100101 Firefox/11.0"
    10.10.10.6 -  -  [20/Apr/2012:03:57:32 +0000] "GET /service/zimlet/res/Zimlets-nodev_all.js.zgz.js?v=120410011034 HTTP/1.1" 200 1143572 "https://192.168.0.44:7071/zimbraAdmin/" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:11.0) Gecko/20100101 Firefox/11.0"
    10.10.10.6 -  -  [20/Apr/2012:03:57:42 +0000] "POST /service/admin/soap/GetEffectiveRightsRequest HTTP/1.1" 200 32962 "https://192.168.0.44:7071/zimbraAdmin/" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:11.0) Gecko/20100101 Firefox/11.0"
    10.10.10.6 -  -  [20/Apr/2012:03:57:42 +0000] "GET /service/zimlet/com_zextras_zextras/com_zextras_zextras.css HTTP/1.1" 200 3814 "https://192.168.0.44:7071/zimbraAdmin/" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:11.0) Gecko/20100101 Firefox/11.0"
    10.10.10.6 -  -  [20/Apr/2012:03:57:43 +0000] "POST /service/admin/soap/BatchRequest HTTP/1.1" 200 4737 "https://192.168.0.44:7071/zimbraAdmin/" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:11.0) Gecko/20100101 Firefox/11.0"
    10.10.10.6 -  -  [20/Apr/2012:03:57:43 +0000] "POST /service/admin/soap/GetEffectiveRightsRequest HTTP/1.1" 200 634 "https://192.168.0.44:7071/zimbraAdmin/" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:11.0) Gecko/20100101 Firefox/11.0"
    10.10.10.6 -  -  [20/Apr/2012:03:57:43 +0000] "POST /service/admin/soap/GetAdminConsoleUICompRequest HTTP/1.1" 200 271 "https://192.168.0.44:7071/zimbraAdmin/" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:11.0) Gecko/20100101 Firefox/11.0"
    10.10.10.6 -  -  [20/Apr/2012:03:57:43 +0000] "GET /zimbraAdmin/img/admin.png?v=120410011034 HTTP/1.1" 200 18783 "https://192.168.0.44:7071/zimbraAdmin/css/dwt,common,zmadmin,login,msgview,spellcheck,images,skin.css?v=120410011034&skin=carbon" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:11.0) Gecko/20100101 Firefox/11.0"
    10.10.10.6 -  -  [20/Apr/2012:03:57:43 +0000] "GET /zimbraAdmin/skins/carbon/logos/AppBanner.png HTTP/1.1" 200 5271 "https://192.168.0.44:7071/zimbraAdmin/css/dwt,common,zmadmin,login,msgview,spellcheck,images,skin.css?v=120410011034&skin=carbon" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:11.0) Gecko/20100101 Firefox/11.0"
    10.10.10.6 -  -  [20/Apr/2012:03:57:43 +0000] "GET /zimbraAdmin/img/zimbra.png?v=120410011034 HTTP/1.1" 200 77601 "https://192.168.0.44:7071/zimbraAdmin/css/dwt,common,zmadmin,login,msgview,spellcheck,images,skin.css?v=120410011034&skin=carbon" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:11.0) Gecko/20100101 Firefox/11.0"
    
    No error, just no go!

    On windowsexplorer the page get white after logging in. It seems as there is a page missing after the upgrade?!

    Any ideas?

  2. #2
    rosch is offline Special Member
    Join Date
    Sep 2010
    Posts
    113
    Rep Power
    4

    Default

    Do you have the posixaccount and samba zimlets deployed by any chance?
    If yes you can have the admin page show by disabling both zimlets.
    This is the thread with some more information:
    Zimbra 7.2 and posixaccount + samba

    Unfortunately there is no solution yet how to make the zimlets work.
    --
    cheers

  3. #3
    Brad_C is offline Special Member
    Join Date
    Apr 2012
    Posts
    100
    Rep Power
    3

    Default

    Quote Originally Posted by copymaster View Post
    No error, just no go!

    On windowsexplorer the page get white after logging in. It seems as there is a page missing after the upgrade?!

    Any ideas?
    I had an identical experience using Mozilla on Linux with a 7.1.1 to 7.1.4 upgrade. I stumbled across a page that suggested I remove all my cookies, so I blitzed all my cookies related to my zimbra server and re-started Mozilla and it all came up. Don't ask me why though.

    I also can't find the original page I saw it on. I was in a bit of a panic at the time as I did it on a live server without having a dry run on another VM.

    Hope you are as lucky.

  4. #4
    Crayz9000 is offline Senior Member
    Join Date
    Feb 2012
    Location
    Las Vegas
    Posts
    65
    Rep Power
    3

    Default

    Brad_C: Seconded.

    I've found that after updating to 7.1.4, the admin session cookies are not expired properly on browser restart, meaning that you either have to click "Log Out" before exiting the browser to clear the cookies, or manually remove them.

  5. #5
    justdave is offline Trained Alumni
    Join Date
    Nov 2008
    Location
    Grand Rapids, MI
    Posts
    123
    Rep Power
    6

    Default

    Yeah, the issue with 7.2 is separate from the one with 7.1.4. The 7.1.4 issue is indeed cookie-related, and was fixed in 7.2.

    In 7.1.4, you specifically need to remove the ZM_ADMIN_AUTH_TOKEN cookie to get your access back, the rest of them you can leave alone.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Replies: 7
    Last Post: 02-13-2013, 02:36 AM
  2. Replies: 2
    Last Post: 05-01-2012, 01:21 AM
  3. Lost address book after 7.1.4 update
    By randy3450 in forum General Questions
    Replies: 0
    Last Post: 04-18-2012, 12:36 PM
  4. Zimbra Update from 6.0.7 NE to 7.1.4 NE
    By yogg1 in forum Zimbra Connector for Outlook
    Replies: 4
    Last Post: 03-02-2012, 01:32 AM
  5. 7.1.3 doesn't detect 7.1.4 update available...
    By Simulcast in forum Administrators
    Replies: 7
    Last Post: 01-21-2012, 09:54 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •