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Thread: Users don't use IMAP(just POP3) x SPAM WEBMAIL problem

  1. #1
    edilmar is offline Active Member
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    Default Users don't use IMAP(just POP3) x SPAM WEBMAIL problem

    Hi,

    All my users don't use IMAP to read emails, just POP3.

    But, when I access the account using WEBMAIL, there are many messages in SPAM folder. I think IMAP do this, but my users don't know about these emails, some of them that aren't real spam, are false positive.

    Is there a way to solve this?

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by edilmar View Post
    Is there a way to solve this?
    Not using POP3, no. You can either use IMAP or Zimbra Desktop to access the server and see the Junk folder.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    edilmar is offline Active Member
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    The problem is that the users uses Outlook with POP3 configured, because the server has no much HD space, the quota is limited, and with IMAP the quota would expire fastly. And many of them uses just Outlook, I can't force them to use WEBMAIL to see the SPAM folder. Then, I need a way to disable the sending of SPAM messages to SPAM/WEBMAIL/IMAP folder, only POP3 reading. Isn't there a way for this?

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by edilmar View Post
    The problem is that the users uses Outlook with POP3 configured, because the server has no much HD space, the quota is limited, and with IMAP the quota would expire fastly.
    HD space is cheap, my recommendation is that you should consider upgrading your storage to cope with the required mail volumes of your users.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    edilmar is offline Active Member
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    The main problem is that my CentOS server runs in a virtual machine installed in a cloud server, and my company pays a mouth value to the cloud company, and there is no way to pay more at this moment to more HD space, then I have a monetary problem with the chief.

    But if I understood, there is no way to solve this technically, right? Zimbra always uses IMAP and sends the SPAM messages to SPAM folder, accessed just by WEBMAIL ou IMAP client, right? Is There no way to disable this behaviour?

  6. #6
    Tripple is offline Elite Member
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    I can uncheck Anti-spam in my server configuration?

    Read this:
    [SOLVED] Disable AntiSpam

  7. #7
    edilmar is offline Active Member
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    I wouldn't like to disable totally AV/AS, just don't send messages to SPAM folder, but continue to mark them as "SPAM:" in subject.

  8. #8
    Tripple is offline Elite Member
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    Oh I see. Can't be done I think. With POP3 you'll need a spamfilter on your PC.

  9. #9
    edilmar is offline Active Member
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    I think there is no way too. I have more than 200 users, it's impossible to configure AS locally, I really need it running on server.

  10. #10
    ZMike is offline Active Member
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    If you're really desperate and if you don't mind get your hands dirty with some scripting, you can write script for moving mails from junk folder to inbox and put it to cron. zmmailbox cli tool will help you here.

    EDIT: Scratch that, just checked it out, it won't work. All zmmailbox actions with messages are also triggering spam/ham training. A bad idea, don't do it.
    Last edited by ZMike; 04-17-2012 at 03:43 AM. Reason: fix wrong answer :)

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