Page 2 of 2 FirstFirst 12
Results 11 to 16 of 16

Thread: Messages delivered, but not showing in user mailbox

  1. #11
    infostore is offline Junior Member
    Join Date
    Apr 2012
    Posts
    7
    Rep Power
    3

    Default

    anyone? happened today again

  2. #12
    Brad_C is offline Loyal Member
    Join Date
    Apr 2012
    Posts
    98
    Rep Power
    3

    Default

    Quote Originally Posted by infostore View Post
    anyone? happened today again
    All I can say is after setting the message dupe cache to 0 we've stopped losing mail and we've not seen any duplicates.
    Frankly I value reliability over the minor inconvenience of a possible duplicate.

  3. #13
    infostore is offline Junior Member
    Join Date
    Apr 2012
    Posts
    7
    Rep Power
    3

    Default

    where i can set this?

  4. #14
    Brad_C is offline Loyal Member
    Join Date
    Apr 2012
    Posts
    98
    Rep Power
    3

  5. #15
    techie is offline Starter Member
    Join Date
    May 2013
    Posts
    1
    Rep Power
    2

    Default

    Logs says Messages delivered, but not showing in user mailbox

    I was facing issue with zimbra mail forwarding for some users at some point, On checking the /opt/zimbra/log/mailbox.log, I could understand that the forwarded mail were discarded as duplicate mails since they have the same message ID.

    To solve the issue, I tried setting the parameter "zimbraMessageIdDedupeCacheSize" and I could see that all messages were forwarded properly.

    But this led to another issue, which is duplicate emails.

    Hence I could conclude that the issue recreates at times when the mail traffic is less and the FIFO retains the same message ID(queue is not removed out as mail traffic is less which creates less new entries to the queue) which leads to mail forwarding to fail.

    Am bit confused about setting a value for "zimbraMessageIdDedupeCacheSize" as it depends on the mail traffic, is there any other way to solve the issue?

    Also what is the relevance of the parameter "zimbraMessageIdDedupeCacheTimeout "

    It would be a great help if you could answer me. Thanks in advance.

  6. #16
    sj-itmanager is offline New Member
    Join Date
    Apr 2014
    Location
    London, UK
    Posts
    3
    Rep Power
    1

    Default

    Had exactly the problem as described in thread title: messages delivered but not showing in user's inbox. Fixed it accidentally in the most riduculously simple way when I was looking at the user's Zimbra Mail screen by clicking on the tab for the column marked received and suddenly the emails that we knew were missing turned up along with a lot of others dating back to about a week. Interestingly in ZimbraAdmin the account was listed as Active but with a 'last logged in' date that was 6 days old and clearly wrong. A second click on 'Received' did what I thought the first one would do which is reverse the age order of the emails listed in the inbox.

    I'm using Zimbra 8.0.6.

    Hope this helps,
    Nigel

Page 2 of 2 FirstFirst 12

Thread Information

Users Browsing this Thread

There are currently 2 users browsing this thread. (0 members and 2 guests)

Similar Threads

  1. Vacation messages bounce to user
    By mohanj in forum Administrators
    Replies: 2
    Last Post: 05-17-2012, 05:17 PM
  2. ** Retrieving CA private key from ldap...failed.
    By blusowiec in forum Administrators
    Replies: 6
    Last Post: 02-11-2012, 10:28 AM
  3. Zimbra Install Problem - getDirectContext
    By bsimzer in forum Installation
    Replies: 27
    Last Post: 07-19-2007, 10:12 AM
  4. Fedora Core 3, Clean Install - Not working!
    By pcjackson in forum Installation
    Replies: 17
    Last Post: 03-05-2006, 07:38 PM
  5. Network edition - strange behavior
    By goetzi in forum Installation
    Replies: 6
    Last Post: 11-16-2005, 03:08 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •