I've got an environment with about 100 users.

When we make changes to the GAL, the Zimbra Desktop does not show the update for several hours/days.

However, when the same user logs in via a web browser to Zimbra Webmail, the change shows up.

We are also seeing this with Inboxes. If a users moves several hundred messages to the Inbox or to different folders, the Desktop client chokes while it updates, whereas the browser is up-to-date.

What makes the desktop so slow and how do we correct it.

We have found that webmail in Zimbra is so good that we are considering moving all of our clients to webmail instead of installing the Zimbra Desktop client for each of them.

So far we have not found any benefit of Zimbra Desktop other than the user does not have to put in their password each time.

Thanks in advance.