Reservations problem; Ressource is reserved but Free

[bartounet]

Bonjour.

I noticed since the V7 that some of my users has problem to book rooms, that they are well accepted, but over very often other people reserve to seeing the same rooms free ...
At first I did not believe it too ..
But after investigation there are still some things I did not explain ....

today example

- Yesterday Philippe reserved Exatis room for 12h30 to 16h00 : It is accepted.

zimbra@zimbraprod:~> zcat /opt/zimbra/log/mailbox.log.2012-02-08.gz | grep exatis | grep ferron
2012-02-08 19:04:10,169 INFO  [LmtpServer-104] [name=philippe.x@domain.fr;mid=63;ip=192.168.1.222;] calendar - Processing CalendarItem reply: attendee=salle-exatis@domain.fr, partstat=ACCEPTED, id=23932, folderId=10, subject="Accepter: delalande projet castel", UID=fa82106b-513a-46b6-a136-ccbcd6832942

This reservation is accepted !!
2012-02-08 19:04:10,169 INFO  [LmtpServer-104] [name=philippe.x@domain.fr;mid=63;ip=192.168.1.222;] calendar - Processing CalendarItem reply: attendee=salle-exatis@domain.fr, partstat=ACCEPTED, id=23932, folderId=10, subject="Accepter: delalande projet castel", UID=fa82106b-513a-46b6-a136-ccbcd6832942

I see the meeting whith CLI !!!!

zimbra@zimbraprod:~> zmmailbox -z -m salle-exatis@domain.fr search -t appointment "in:calendar"
num: 25, more: true

      Id  Type   From                  Subject                                             Date
    ----  ----   --------------------  --------------------------------------------------  --------------
 1. 1941  appo   <na>                  delalande projet castel                             02/09/12 12:30

- First big problem everyone sees this room FREE at this hour ...



Everyone could reserved it !!!

- Second problem, if I Consul the calendar of exatis-room in ZWC , I do not see the famous meeting !!!! in general Calendar



- Even more weird: if you do a search of booking into the calendar of the resource, it appears as if by magic ...



I dont understand
I cannot reproduce the problem

I have open a case to the zimbra support but no answer for the moment...

[bartounet]

No idea ??