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Thread: Reservations problem; Ressource is reserved but Free

  1. #1
    bartounet is offline Active Member
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    Jul 2008
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    Default Reservations problem; Ressource is reserved but Free

    Bonjour.

    I noticed since the V7 that some of my users has problem to book rooms, that they are well accepted, but over very often other people reserve to seeing the same rooms free ...
    At first I did not believe it too ..
    But after investigation there are still some things I did not explain ....

    today example

    - Yesterday Philippe reserved Exatis room for 12h30 to 16h00 : It is accepted.

    Code:
    zimbra@zimbraprod:~> zcat /opt/zimbra/log/mailbox.log.2012-02-08.gz | grep exatis | grep ferron
    2012-02-08 19:04:10,169 INFO  [LmtpServer-104] [name=philippe.x@domain.fr;mid=63;ip=192.168.1.222;] calendar - Processing CalendarItem reply: attendee=salle-exatis@domain.fr, partstat=ACCEPTED, id=23932, folderId=10, subject="Accepter: delalande projet castel", UID=fa82106b-513a-46b6-a136-ccbcd6832942
    
    This reservation is accepted !!
    2012-02-08 19:04:10,169 INFO  [LmtpServer-104] [name=philippe.x@domain.fr;mid=63;ip=192.168.1.222;] calendar - Processing CalendarItem reply: attendee=salle-exatis@domain.fr, partstat=ACCEPTED, id=23932, folderId=10, subject="Accepter: delalande projet castel", UID=fa82106b-513a-46b6-a136-ccbcd6832942

    I see the meeting whith CLI !!!!

    Code:
    zimbra@zimbraprod:~> zmmailbox -z -m salle-exatis@domain.fr search -t appointment "in:calendar"
    num: 25, more: true
    
          Id  Type   From                  Subject                                             Date
        ----  ----   --------------------  --------------------------------------------------  --------------
     1. 1941  appo   <na>                  delalande projet castel                             02/09/12 12:30

    - First big problem everyone sees this room FREE at this hour ...



    Everyone could reserved it !!!

    - Second problem, if I Consul the calendar of exatis-room in ZWC , I do not see the famous meeting !!!! in general Calendar



    - Even more weird: if you do a search of booking into the calendar of the resource, it appears as if by magic ...



    I dont understand
    I cannot reproduce the problem

    I have open a case to the zimbra support but no answer for the moment...
    Dell R905 64Go Ram cluster DRBD Xen 3.2 - SLES11 64bits
    Zimbra NE V7.1.4 Xen SLES11SP1 Paravirtualized

  2. #2
    bartounet is offline Active Member
    Join Date
    Jul 2008
    Location
    Angoulême
    Posts
    39
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    Default

    No idea ??
    Dell R905 64Go Ram cluster DRBD Xen 3.2 - SLES11 64bits
    Zimbra NE V7.1.4 Xen SLES11SP1 Paravirtualized

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