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Thread: Adding invite to a meeting causes loop

  1. #1
    dljordaneku is offline Elite Member
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    Richmond, Ky
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    Default Adding invite to a meeting causes loop

    Our City Clerk manages the calendar for our mayor and she put an appointment on his calendar last week for a meeting this week. She went in this morning and invited someone else to the meeting. When she added the invite, the recipient's mailbox went nuts. He received the invite well over 2,000 times and when she canceled the meeting, he got the cancellation well over 2,000 times.

    The only way I was able to stop the loop was to restart the Zimbra services. I've looked through the mailbox log and seen these entries several times.


    2012-01-31 08:07:59,697 INFO [btpool0-2641://emailserver.domain/service/soap/ModifyAppointmentRequest] [name=mayor@domain;aname=clerk@domain;mid=328;ip=19 2.168.110.50;ua=ZimbraWebClient - FF3.0 (Win)/6.0.2_GA_1912.UBUNTU8;] soap - ModifyAppointmentRequest
    2012-01-31 08:08:00,010 INFO [btpool0-2641://emailserver.domain/service/soap/ModifyAppointmentRequest] [name=mayor@domain;aname=clerk@domain;mid=328;ip=19 2.168.110.50;ua=ZimbraWebClient - FF3.0 (Win)/6.0.2_GA_1912.UBUNTU8;] mailop - Adding Message: id=20165, Message-ID=<31761863.17844.1328015279705.JavaMail.root@cor mail>, parentId=-1, folderId=5, folderName=Sent.
    2012-01-31 08:08:00,070 INFO [btpool0-2641://emailserver.domain/service/soap/ModifyAppointmentRequest] [name=mayor@domain;aname=clerk@domain;mid=328;ip=19 2.168.110.50;ua=ZimbraWebClient - FF3.0 (Win)/6.0.2_GA_1912.UBUNTU8;] mailop - Adding Message: id=8148, Message-ID=<31761863.17844.1328015279705.JavaMail.root@cor mail>, parentId=-1, folderId=5, folderName=Sent.
    2012-01-31 08:08:00,092 INFO [btpool0-2641://emailserver.domain/service/soap/ModifyAppointmentRequest] [name=mayor@domain;aname=clerk@domain;mid=328;ip=19 2.168.110.50;ua=ZimbraWebClient - FF3.0 (Win)/6.0.2_GA_1912.UBUNTU8;] smtp - Sending message to MTA at emailserver.domain, port 25: Message-ID=<31761863.17844.1328015279705.JavaMail.root@cor mail>, replyType=r
    2012-01-31 08:08:00,207 INFO [btpool0-2641://emailserver.domain/service/soap/ModifyAppointmentRequest] [name=mayor@domain;aname=clerk@domain;mid=328;ip=19 2.168.110.50;ua=ZimbraWebClient - FF3.0 (Win)/6.0.2_GA_1912.UBUNTU8;] mailbox - Deferred Indexing: submitted 1 items in 23ms (43.48/sec). (0 items failed to index). IndexDeferredCount now at 1 NumNotSubmitted= 0
    2012-01-31 08:08:00,351 INFO [btpool0-2641://emailserver.domain/service/soap/ModifyAppointmentRequest] [name=mayor@domain;aname=clerk@domain;mid=328;ip=19 2.168.110.50;ua=ZimbraWebClient - FF3.0 (Win)/6.0.2_GA_1912.UBUNTU8;] gal - autocomplete: overall=168ms, ranking=0ms, folder=123ms, gal=45ms
    2012-01-31 08:08:00,430 INFO [btpool0-2641://emailserver.domain/service/soap/ModifyAppointmentRequest] [name=mayor@domain;aname=clerk@domain;mid=328;ip=19 2.168.110.50;ua=ZimbraWebClient - FF3.0 (Win)/6.0.2_GA_1912.UBUNTU8;] mailop - adding contact recipient@domain: id=20166, folderId=13, folderName=Emailed Contacts.
    2012-01-31 08:08:00,709 INFO [LmtpServer-18773] [ip=10.1.1.10;] lmtp - Delivering message: size=5092 bytes, nrcpts=1, sender=clerk@domain, msgid=<31761863.17844.1328015279705.JavaMail.root@ cormail>
    2012-01-31 08:08:00,711 INFO [LmtpServer-18773] [name=recipient@domain;mid=343;ip=10.1.1.10;] mailop - Adding Message: id=470, Message-ID=<31761863.17844.1328015279705.JavaMail.root@cor mail>, parentId=-1, folderId=2, folderName=Inbox.
    2012-01-31 08:08:00,715 INFO [LmtpServer-18773] [name=recipient@domain;mid=343;ip=10.1.1.10;] mailop - Adding CalendarItem: id=471, Message-ID=<31761863.17844.1328015279705.JavaMail.root@cor mail>, folderId=10, folderName=Calendar, invite=KLC Meeting with Philip.
    2012-01-31 08:08:00,757 INFO [btpool0-2641://emailserver.domain/service/soap/BatchRequest] [name=clerk@domain;mid=175;ip=192.168.110.50;ua=Zim braWebClient - FF3.0 (Win)/6.0.2_GA_1912.UBUNTU8;] soap - BatchRequest
    2012-01-31 08:08:00,757 INFO [btpool0-2641://emailserver.domain/service/soap/BatchRequest] [name=clerk@domain;mid=175;ip=192.168.110.50;ua=Zim braWebClient - FF3.0 (Win)/6.0.2_GA_1912.UBUNTU8;] soap - (batch) SearchRequest
    2012-01-31 08:08:00,850 INFO [LmtpServer-18773] [] ProtocolHandler - Handler exiting normally
    2012-01-31 08:08:00,921 INFO [btpool0-2641://emailserver.domain/service/soap/BatchRequest] [name=clerk@domain;mid=175;ip=192.168.110.50;ua=Zim braWebClient - FF3.0 (Win)/6.0.2_GA_1912.UBUNTU8;] soap - (batch) SearchRequest
    2012-01-31 08:08:00,922 INFO [btpool0-2641://emailserver.domain/service/soap/BatchRequest] [name=clerk@domain;mid=175;ip=192.168.110.50;ua=Zim braWebClient - FF3.0 (Win)/6.0.2_GA_1912.UBUNTU8;] soap - (batch) GetMiniCalRequest

    and

    2012-01-31 08:08:07,023 INFO [CalendarInviteForwardSender] [] mailop - Adding Message: id=488, Message-ID=<20080048.17875.1328015286978.JavaMail.root@cor mail>, parentId=-1, folderId=5, folderName=Sent.
    2012-01-31 08:08:07,036 INFO [CalendarInviteForwardSender] [] smtp - Sending message: Message-ID=<20080048.17875.1328015286978.JavaMail.root@cor mail>, origMsgId=7122614c-98b9-4495-9f3c-958c357d10d4:487, replyType=r
    2012-01-31 08:08:07,368 INFO [LmtpServer-18782] [ip=10.1.1.10;] lmtp - Delivering message: size=5991 bytes, nrcpts=1, sender=mayor@domain, msgid=<25282216.17876.1328015287037.JavaMail.root@ cormail>
    2012-01-31 08:08:07,371 INFO [LmtpServer-18782] [name=recipient@domain;mid=343;ip=10.1.1.10;] mailop - Adding Message: id=489, Message-ID=<25282216.17876.1328015287037.JavaMail.root@cor mail>, parentId=-1, folderId=2, folderName=Inbox.
    2012-01-31 08:08:07,395 INFO [LmtpServer-18782] [] ProtocolHandler - Handler exiting normally

    and this

    2012-01-31 08:08:18,777 INFO [CalendarInviteForwardSender] [] mailop - Adding Message: id=504, Message-ID=<5859043.17899.1328015298743.JavaMail.root@corm ail>, parentId=-1, folderId=5, folderName=Sent.
    2012-01-31 08:08:18,803 INFO [CalendarInviteForwardSender] [] smtp - Sending message: Message-ID=<5859043.17899.1328015298743.JavaMail.root@corm ail>, origMsgId=7122614c-98b9-4495-9f3c-958c357d10d4:503, replyType=r
    2012-01-31 08:08:19,159 INFO [LmtpServer-18790] [ip=10.1.1.10;] lmtp - Delivering message: size=6759 bytes, nrcpts=1, sender=mayor@domain, msgid=<30003221.17900.1328015298804.JavaMail.root@ cormail>
    2012-01-31 08:08:19,163 INFO [LmtpServer-18790] [name= recipient@domain;mid=343;ip=10.1.1.10;] mailop - Adding Message: id=505, Message-ID=<30003221.17900.1328015298804.JavaMail.root@cor mail>, parentId=-1, folderId=2, folderName=Inbox.
    2012-01-31 08:08:19,186 INFO [LmtpServer-18790] [] ProtocolHandler - Handler exiting normally

    Each entry has a different message ID #

    Thanks.

    dj

  2. #2
    dljordaneku is offline Elite Member
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    Default

    Any thoughts or ideas? I had our clerk recreate the meeting and it did the same thing so I would really like to get this fixed. Thanks.

    dj

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