Zimbra Admin: Software Updates - Error (7.1.4)

[cimshospital]

Zimbra Admin: Software Updates - Error (7.1.4)

On clicking "check now" for software updates, I get an error that says

System error oncountered
Message: system failure: java.lang.NullPointerException Error code: service. FAILURE Details: soap:Receiver.


What does this mean and what do I need to do?

[phoenix]

I'll move this to the correct forum as it's not a question about Zimbra Desktop (which is where you posted).

Originally Posted by cimshospital

What does this mean and what do I need to do?

It means you can't automatically check for updates. Search the forums (or bugzilla) when you have a problem or question, this has been asked recently. When you find the post(s) vote on the bug report.

[rayg00n]

I have this problem too. After update form 7.1.3 patch2 to 7.1.4 Anyone knows the solution?

[phoenix]

Originally Posted by rayg00n

I have this problem too. After update form 7.1.3 patch2 to 7.1.4 Anyone knows the solution?

Wait until it's fixed in a future version.

[rayg00n]

Oh, that is the bug we have. Other thread: Software Updates Check Fails

Originally Posted by phoenix

Wait until it's fixed in a future version.

Thanx
But how long we waiting for?

This is a server fix that will be included in ZCS 7.2.0.

[phoenix]

Originally Posted by rayg00n

But how long we waiting for?

As long as it takes.