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Thread: Zimbra Startup Problem

  1. #1
    kumabhi is offline Active Member
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    Default Zimbra Startup Problem

    I am getting:
    Starting antivirus failed
    zmmtaconfig already running
    Amavisd could not be started
    Freshclamd started...Done
    Starting clamd...Failed


    The only change I have done in last few days is trying to disable logger using:
    $ zmprov ms fill_in_your_hostname -zimbraServiceEnabled logger
    and edit /etc/logrotate.d/zimbra and comment out all logger related start / reload commands

    Also, I observe that despite doing shutdown I still find zimbra processes running. Please help as this is production machine and I could get it fixed in last 24 hours

  2. #2
    kumabhi is offline Active Member
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    Hello !!

    It would be awesome if someone can please help on this issue. We are really stuck here and are losing business. I don't want to perform any step which might harm the system and seek your expert advise before proceeding. Really appreciate your kid help.


    Many Thanks
    Abhishek

  3. #3
    phoenix is offline Zimbra Consultant & Moderator
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    Shutdown Zimbra, kill any remaining processes and then restart Zimbra. Look in the log files (or tail the log while you're watching zimbra start) and see what errors you get.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  4. #4
    kumabhi is offline Active Member
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    Thanks Bill. I followed the suggestion, please find the interesting tailed log of clamd, freshmclamd and zmmtaconfig. On startup I got zmmtaconfig, amavisd, already running and freshclamd failed to start. freshclamd was unable to connect on port 3310.

    It would be great if you can please suggest.

    Thanks.
    Abhishek
    Attached Files Attached Files

  5. #5
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by kumabhi View Post
    On startup I got zmmtaconfig, amavisd, already running and freshclamd failed to start. freshclamd was unable to connect on port 3310.
    Search the forums for the error message you see in the log files.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  6. #6
    kumabhi is offline Active Member
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    Hi Bill,

    I'm already doing that, but very confused as to what could be the remedy. On doing zmcontrol status I can see all the services running including antivirus. Is the system running fine?

    Thanks.
    Abhishek

  7. #7
    kumabhi is offline Active Member
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    I am eagerly awaiting kind response. Your kind help and suggestions will go a long way in bringing us back to live.

    Many thanks for being supportive and patient.

  8. #8
    kumabhi is offline Active Member
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    Hello,
    I am still unable to fix the problem. We are unable to send/receive mails which is hurting our organization badly I have stopped zimbra, killed ay process using pkill -u zimbra, restarted the servers but no luck. Somehow, antivirus fails because zmmtacofing,amavisd are already running and clamd fails to astart. However on doing zmcontrol status all the services are shown as Running. We are unable to do mail exchange though. I've already shared the logs above. It woud be great help if you can please help. I'm more than willing to provide any more information you need.

    Thanks.

    Abhishek

  9. #9
    dan2theman is offline Starter Member
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    Default Did you find a fix?

    I am having a similar issue on my server. Did you ever find a resolution for this? Please let me know. Thanks.

  10. #10
    kumabhi is offline Active Member
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