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  #1 (permalink)  
Old 01-23-2012, 06:54 AM
Member
 
Posts: 12
Default Outlook 2010 Personal Calendar on Zimbra - Strangeness

Hi Guys,

We encountered quite a strange issue.
User's on our Zimbra platform using IMAP with personal calendar, are having issues sending meeting invites to external Exchange server, from Outlook 2010, where the body shows up blank of the meeting.

I tested this using IMAP account with personal calendar using Outlook 2007.

The remote user on Exchange ( 2003 ) receives the meeting request body without any issues.

Using the same account, with Outlook 2010, the meeting request arrives at Exchange side with Body blank.
Below is how the calendar as received on remote server


Code:
BEGIN:VCALENDAR
PRODID:-//Microsoft Corporation//Outlook 14.0 MIMEDIR//EN
VERSION:2.0
METHOD:REQUEST
X-MS-OLK-FORCEINSPECTOROPEN:TRUE
BEGIN:VTIMEZONE
TZID:South Africa Standard Time
BEGIN:STANDARD
DTSTART:16010101T000000
TZOFFSETFROM:+0300
TZOFFSETTO:+0200
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
ATTENDEE;CN=remoteuser@example.com;RSVP=TRUE:mailto:remoteuser@example.com
CLASS:PUBLIC
CREATED:20120123T122811Z
DESCRIPTION:test123\n
DTEND;TZID="South Africa Standard Time":20120124T113000
DTSTAMP:20120123T122811Z
DTSTART;TZID="South Africa Standard Time":20120124T110000
LAST-MODIFIED:20120123T122811Z
LOCATION:office
ORGANIZER;CN=TEST:mailto:testuser@fakedomain.org
PRIORITY:5
SEQUENCE:0
SUMMARY;LANGUAGE=en-us:test123
TRANSP:OPAQUE
UID:040000008200E00074C5B7101A82E00800000000D0AB1E3CDBD9CC01000000000000000
	01000000017A9209C6EBBDE4EAB93DCCBFE740095
X-ALT-DESC;FMTTYPE=text/html:<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//E
	N">\n<HTML>\n<HEAD>\n<META NAME="Generator" CONTENT="MS Exchange Server ve
	rsion 08.01.0240.003">\n<TITLE></TITLE>\n</HEAD>\n<BODY>\n<!-- Converted f
	rom text/rtf format -->\n\n<P DIR=LTR><SPAN LANG="en-us"><FONT FACE="Calib
	ri">Test</FONT></SPAN><SPAN LANG="en-us"></SPAN></P>\n\n</BODY>\n</HTML
	>
X-MICROSOFT-CDO-BUSYSTATUS:TENTATIVE
X-MICROSOFT-CDO-IMPORTANCE:1
X-MICROSOFT-CDO-INTENDEDSTATUS:BUSY
X-MICROSOFT-DISALLOW-COUNTER:FALSE
X-MS-OLK-AUTOSTARTCHECK:FALSE
X-MS-OLK-CONFTYPE:0
BEGIN:VALARM
TRIGGER:-PT15M
ACTION:DISPLAY
DESCRIPTION:Reminder
END:VALARM
END:VEVENT
END:VCALENDAR
We don't use Daylight savings Time, and our location is GMT+2

What I did notice that is strange, is the following in the calendar body :

TZOFFSETFROM:+0300
TZOFFSETTO:+0200

There appears to be a 1hour difference, which is strange considering we dont use dst, and I am tempted to think this _might_ be what's causing the issue.

Anyone else had similar issues to External Exchange servers?
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  #2 (permalink)  
Old 01-24-2012, 01:51 AM
Member
 
Posts: 12
Default

Hi Guys,

Just some feedback info regarding this.

We managed to fix this, this is totally unrelated to Zimbra, but specifically affects Outlook 2010 mail clients using IMAP that sends meeting requests to Exchange 2003 servers.

There is a client side hotfix available under MS KB 2584053 available from below link

Description of the Outlook 2010 hotfix package (x86 Outlook-x-none.msp; x64 Outlook-x-none.msp): August 30, 2011

So if you ever encounter this, you know what to do
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