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  #1 (permalink)  
Old 01-21-2012, 11:46 PM
Partner (VAR/HSP)
 
Posts: 5
Default Backup failed - system failure: exception during auth

Hi,

we migrated Zimbra 7.1.3 from CentOS5/i386 to CentOS6/x86_64 yesterday, followed by a upgrade to 7.1.4 NE and receive an error when running full backups since then (not sure if it's related to the migration or clean installation). Everything else is working fine.

Any ideas?

Kind regards
Michael

(replated FQDN by "HOSTNAME" below ...)
system: system failure: LDAP backup failed: system failure: exception during auth {RemoteManager: HOSTNAME->zimbra@HOSTNAME:22}
com.zimbra.common.service.ServiceException: system failure: LDAP backup failed: system failure: exception during auth {RemoteManager: HOSTNAME->zimbra@HOSTNAME:22}
ExceptionId:FullBackupThread:1327217909869:0e4d976 dee94f6ae
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
at com.zimbra.cs.backup.FileBackupTarget$FileBackupSe t.backupLdap(FileBackupTarget.java:1394)
at com.zimbra.cs.backup.FileBackupTarget$FileBackupSe t.startFullBackup(FileBackupTarget.java:1007)
at com.zimbra.cs.backup.BackupManager.doBackupFull(Ba ckupManager.java:841)
at com.zimbra.cs.backup.BackupManager$FullBackupThrea d.run(BackupManager.java:229)
Caused by: com.zimbra.common.service.ServiceException: system failure: exception during auth {RemoteManager: HOSTNAME->zimbra@HOSTNAME:22}
ExceptionId:FullBackupThread:1327217909869:0e4d976 dee94f6ae
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
at com.zimbra.cs.rmgmt.RemoteManager.getSession(Remot eManager.java:191)
at com.zimbra.cs.rmgmt.RemoteManager.execute(RemoteMa nager.java:131)
at com.zimbra.cs.backup.FileBackupTarget$FileBackupSe t.backupLdap(FileBackupTarget.java:1391)
... 3 more
Caused by: java.io.IOException: auth failed
at com.zimbra.cs.rmgmt.RemoteManager.getSession(Remot eManager.java:184)
... 5 more
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  #2 (permalink)  
Old 01-21-2012, 11:53 PM
Zimbra Consultant & Moderator
 
Posts: 20,316
Default

site:zimbra.com +"exception during auth" - Yahoo! Search Results
__________________
Regards


Bill
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  #3 (permalink)  
Old 01-22-2012, 12:10 AM
Partner (VAR/HSP)
 
Posts: 5
Default

zmsshkeygen zmupdateauthkeys
resolved this issue.

Tried search but perhaps with the wrong string
Thanks!
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  #4 (permalink)  
Old 01-22-2012, 12:14 AM
Zimbra Consultant & Moderator
 
Posts: 20,316
Default

Quote:
Originally Posted by SpeedPartner View Post
zmsshkeygen zmupdateauthkeys
resolved this issue.
Glad you've fixed, I hope the rest of the weekend is quiet for you.
__________________
Regards


Bill
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