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Thread: Backup failed - system failure: exception during auth

  1. #1
    SpeedPartner is offline Partner (VAR/HSP)
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    Default Backup failed - system failure: exception during auth

    Hi,

    we migrated Zimbra 7.1.3 from CentOS5/i386 to CentOS6/x86_64 yesterday, followed by a upgrade to 7.1.4 NE and receive an error when running full backups since then (not sure if it's related to the migration or clean installation). Everything else is working fine.

    Any ideas?

    Kind regards
    Michael

    (replated FQDN by "HOSTNAME" below ...)
    system: system failure: LDAP backup failed: system failure: exception during auth {RemoteManager: HOSTNAME->zimbra@HOSTNAME:22}
    com.zimbra.common.service.ServiceException: system failure: LDAP backup failed: system failure: exception during auth {RemoteManager: HOSTNAME->zimbra@HOSTNAME:22}
    ExceptionId:FullBackupThread:1327217909869:0e4d976 dee94f6ae
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
    at com.zimbra.cs.backup.FileBackupTarget$FileBackupSe t.backupLdap(FileBackupTarget.java:1394)
    at com.zimbra.cs.backup.FileBackupTarget$FileBackupSe t.startFullBackup(FileBackupTarget.java:1007)
    at com.zimbra.cs.backup.BackupManager.doBackupFull(Ba ckupManager.java:841)
    at com.zimbra.cs.backup.BackupManager$FullBackupThrea d.run(BackupManager.java:229)
    Caused by: com.zimbra.common.service.ServiceException: system failure: exception during auth {RemoteManager: HOSTNAME->zimbra@HOSTNAME:22}
    ExceptionId:FullBackupThread:1327217909869:0e4d976 dee94f6ae
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
    at com.zimbra.cs.rmgmt.RemoteManager.getSession(Remot eManager.java:191)
    at com.zimbra.cs.rmgmt.RemoteManager.execute(RemoteMa nager.java:131)
    at com.zimbra.cs.backup.FileBackupTarget$FileBackupSe t.backupLdap(FileBackupTarget.java:1391)
    ... 3 more
    Caused by: java.io.IOException: auth failed
    at com.zimbra.cs.rmgmt.RemoteManager.getSession(Remot eManager.java:184)
    ... 5 more

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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  3. #3
    SpeedPartner is offline Partner (VAR/HSP)
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    Default

    zmsshkeygen zmupdateauthkeys
    resolved this issue.

    Tried search but perhaps with the wrong string
    Thanks!

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    Default

    Quote Originally Posted by SpeedPartner View Post
    zmsshkeygen zmupdateauthkeys
    resolved this issue.
    Glad you've fixed, I hope the rest of the weekend is quiet for you.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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