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Thread: Zimbra Error

  1. #1
    dleland is offline Junior Member
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    Jun 2011
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    Default Zimbra Error

    Good Afternoon,

    My users are seeing the following error:

    End tag 'body' does not match the start tag 'hr'

    It doesn't happen all the time. Very sporadic. I've seen it most time when users hit the Get Mail button.

    Re-indexing a user's mail "seems" to fix the problem for a little while but eventually the error returns.

    We thought the problem might be a memory issues so we allocated more memory (through the VM) to the process. We have over 12 gig of physical and 36 gig of virtual. (Only 130-150 connections at any one time) But we are still seeing the problem.

    I'm at a loss on why this problem has cropped up. I can provide additional information if requested.

    I don't see how to update my profile so I'll include my Zimbra info in this email
    Zimbra Version: Release 7.1.1_GA_3196.UBUNTU10_64 UBUNTU10_64 NETWORK edition.

    Thanks,
    Dennis

  2. #2
    dleland is offline Junior Member
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    Default Additional Information.....

    From the nginx.log file

    2012/01/10 17:25:25 [error] 1959#0: *674816 zmauth: route handler timed out (110: Connection timed out), client: ###.###.###.###, server: zimbra.mail.com, request: "POST /Microsoft-Server-ActiveSync?User=joe.doe&DeviceId=Appl841019CHA4T&D eviceType=iPhone&Cmd=Sync HTTP/1.1", host: "zimbra.mail.com"

    2012/01/10 17:25:26 [error] 1958#0: *666964 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 172.24.7.54, server: zimbra.mail.com, request: "POST /service/soap/NoOpRequest HTTP/1.1", upstream: "http://172.24.3.156:8080/service/soap/NoOpRequest", host: "zimbra.mail.com", referrer: "https://zimbra.mail.com/zimbra/#1"

    Not sure where to go from here.

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