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Thread: Problems after changing domain with zmsetservername

  1. #1
    jcuzella is offline New Member
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    Default Problems after changing domain with zmsetservername

    Hello,

    I have followed the instructions here to change the hostname of a server, but am running into problems after running 'zmcontrol restart'. It looks like some services are not starting correctly, and I cannot access the webmail or admin (port 7071) interfaces.

    Here is the output of 'zmcontrol restart'

    Code:
    Host zimbra-6279-jamescuzella.testapp.standingcloud.com
            Stopping zmconfigd...Done.
            Stopping stats...Done.
            Stopping mta...Done.
            Stopping spell...Done.
            Stopping snmp...Done.
            Stopping cbpolicyd...Done.
            Stopping archiving...Done.
            Stopping antivirus...Done.
            Stopping antispam...Done.
            Stopping imapproxy...Done.
            Stopping memcached...Done.
            Stopping mailbox...Done.
            Stopping logger...Done.
            Stopping ldap...Done.
    Host zimbra-6279-jamescuzella.testapp.standingcloud.com
            Starting ldap...Done.
    Unable to determine enabled services from ldap.
    Enabled services read from cache. Service list may be inaccurate.
            Starting zmconfigd...Done.
            Starting logger...Failed.
    Starting logswatch...ERROR: service.FAILURE (system failure: unable to lookup server by name: zimbra-6279-jamescuzella.testapp.standingcloud.com message: [LDAP: error code 49 - Invalid Credentials]) (cause: javax.naming.AuthenticationException [LDAP: error code 49 - Invalid Credentials])
    zimbra logger service is not enabled!  failed.
    
    
            Starting mailbox...Done.
            Starting memcached...Done.
            Starting imapproxy...Done.
            Starting antispam...Done.
            Starting antivirus...Done.
            Starting snmp...Done.
            Starting spell...Done.
            Starting mta...Done.
            Starting stats...Done.

  2. #2
    sjangra's Avatar
    sjangra is offline Intermediate Member
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    you changed hostname. so you will need to tell other server the new hostname or IP.

  3. #3
    jcuzella is offline New Member
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    Quote Originally Posted by vavai View Post
    Please paste the relevant log on /opt/zimbra/log/mailbox.log. It seems that your LDAP has an incorrect settings.



    Invalid credentials means something wrong with your LDAP user name & password. Did you modify LDAP settings in addition Zimbra hostname?
    Perhaps I should reveal that there is more going on here than just a changed domain. This is a second zimbra server instance (server B) that is freshly installed and being restored with snapshot backups from another (server A). Both are single server installs of the Open Source edition.

    To be most clear... My goal is to restore Server A onto a new install on Server B with these constraints:

    • Backups from Server A must be small
    • Hostname of Server B must be different
    • LDAP password of Server B must be different


    When the new instance (server B) is being installed, it is configured with a new hostname, and new LDAP password (I can't set the same password for both for security reasons). Afterwards, I restore the snapshot backup from server A on top of this, then run zmsetservername to ensure the old config files are changed back.

    So to answer the question, yes... the LDAP password for the second instance ends up being different perhaps than what is stored in the post-restored server state.

    Here's the mailbox.log: Zimbra mailbox.log - Pastebin.com
    Last edited by jcuzella; 01-06-2012 at 10:45 AM. Reason: Added explanation of restore constraints

  4. #4
    jcuzella is offline New Member
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    Hmm... after considering the wiki, it looks like the way I've been trying to backup & restore is not the right way.

    I'll try some of the other open source edition backup scripts and start a new thread in case I have problems ;-)

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