mailbox in maintenance mode

[cirrus]

In my ZCS 7.1.1 I have two problematic mboxgroups. Every account created in these groups is reported as: mailbox in maintenance mode when I try to delete them in web Administration Console or by CLI. Sometimes I receive errors when I try to edit these accounts.

What should I check to restore active state on accounts in these two mboxgroups.

--
Michał Szamocki
Cirrus

[s.vasilyev]

Please any1, i have similar issue, one of the account got stuck in mainatance mode and cannot be deleted, edited anything. Up.

[cirrus]

I have deleted 2 databases (mboxgroup46 & mboxgroup47) and created them using /opt/zimbra/db/create_database.sql. Before applying this file to mysql you have to create a copy and modify:
${DATABASE_NAME}
into:
mboxgroupXX
where XX is group number.

--
Michał Szamocki
Cirrus

[s.vasilyev]

Thanks for you answer, Michal.

I have few questions for you.

1.) Have you lost any information after this procedure? (like calendar events, messages, attachments etc.)

2.) So i need to find which mboxgroup my user is in, then shutdown zimbra server, run mysql, login as root, backup entire database.
3.) THEN delete mboxgroup user is in
4.) Then run /opt/zimbra/db/create_database.sql
5.) And this should fix the problem?