Accepting calendar share fails - works when using "view mail" as admin (Z7.1.3NE)

[frankske]

Hi,

One of of our Zimbra 7.1.3 NE servers has issues when accepting a calendar share between certain users. It works fine 19 times out of 20, but that 1 time out of 20 is really wierd.

When trying to accept the share, there is an error popup that says "Access denied".

The strange this is, when I use my admin powers, do a "View Mail" login to that mailbox, I can accept it perfectly, every single time.

It is reproducable in the case that if it happens, I can make it work every time when using the admin view mail, then accept trick. What is not reproducable, is triggering the issue.

Any advise?

[bofh]

Maybe im wrong but im very certain its an server side issue

when you use view mail you get the exact same right as the user get - its liek you login with his password

what could be is issue with the browser - cookies /session
clear those

also maybe url problem - make shure you use for the client the same url as you use it as admin

is it a different domain or all the same?
maybe also and http/https error problem with redirect to https

[frankske]

It has happened too often during too long a timeframe to be able to be attributed to "browser/cookie" problem. Even more. If the admin does it on the same computer, on the same browser as the user in question, it works. urls/domains/... are all ok to the best of my knowledge.

[bofh]

ok questions:
is it multidomain or simgle
do u use http or https - in case of https which aetup (redirect - noth,...)
which browser and version
which os on the client

[frankske]

It's a multidomain setup, normal http. Browser and version: Mac OSX, both Lion and Snow Leopard, tried both Firefox (latest) and Safari (latest).