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Thread: zimbra outgoing mail going to hotmails and gmails junk

  1. #1
    expert_az is offline Active Member
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    Default zimbra outgoing mail going to hotmails and gmails junk

    hello,

    i have junk issue with hotmail and gmail,mails from my zimbra going to their junk folder .Beisdes this issue everything working fine.I am using split dns with zimbra,have statik ip adress.
    i did all zimbra requirements as below:

    nano /etc/resolv.conf
    search xxx-xxxxxx.com
    nameserver 127.0.0.1


    nano /etc/hosts
    # Do not remove the following line, or various programs
    # that require network functionality will fail.
    127.0.0.1 localhost.localdomain localhost
    yyy.yyy.yyy.yyy mail.xxx-xxxxxx.com mail

    [root@mail ~]# nslookup yyy.yyy.yyy.yyy 127.0.0.1
    Server: 127.0.0.1
    Address: 127.0.0.1#53

    5.0.0.10.in-addr.arpa name = mail.xxx-xxxxxx.com.

    [root@mail ~]# nslookup mail.xxx-xxxxxx.com 127.0.0.1
    Server: 127.0.0.1
    Address: 127.0.0.1#53

    Name: mail.xxx-xxxxxx.com
    Address: yyy.yyy.yyy.yyy



    zmcontrol -v
    Release 7.1.3_GA_3346.RHEL5_64_20110928134520 CentOS5_64 FOSS edition.

    i did all checks on mxtoolbox.com,everything is ok there.I have ptr and mx records properly configured.My ip address not in any blacklist.

    i did researched zimbra forums,but nothing helped.

    x-store-info:4r51+eLowCe79NzwdU2kRyU+pBy2R9QCj0/8P6fDMVumMo6iGJG5XQGQsGw4y+KC5jGdX6A7+/ZVHRw3c8psWXtc+cAfssqe5kw3LdG9RbDOPIKCDuM7oA==
    Authentication-Results: hotmail.com; sender-id=temperror (sender IP is zzz.zzz.zzz.zzz) header.from=zimdestek@xxx-xxxxxx.com; dkim=none header.d=xxx-xxxxxx.com; x-hmca=none
    X-Message-Status: n:0:n
    X-SID-PRA: zimdetsek <zimdestek@xxx-xxxxxx.com>
    X-DKIM-Result: None
    X-AUTH-Result: NONE
    X-Message-Delivery: Vj0xLjE7dXM9MDtsPTA7YT0wO0Q9MjtHRD0yO1NDTD00
    X-Message-Info: z6+tzUa3IoQZQTjhhcRam/yykwjjE7r119xbnu0P2oPV79XWX4A18iBXtdJBBziM6tp7Cnmk GCUvvkIOaBwm+wkuylT1G+r9WLWuRIe6ULBmDOPHZpTB3ABYKp 2G6sWTWg4XUe5d1u0=
    Received: from mail.xxx-xxxxxx.com ([zzz.zzz.zzz.zzz]) by SNT0-MC2-F16.Snt0.hotmail.com with Microsoft SMTPSVC(6.0.3790.4900);
    Wed, 14 Dec 2011 05:41:51 -0800
    Received: from localhost (localhost.localdomain [127.0.0.1])
    by mail.xxx-xxxxxx.com (Postfix) with ESMTP id 8961475C89B9;
    Wed, 14 Dec 2011 15:41:50 +0200 (EET)
    X-Virus-Scanned: amavisd-new at xxx-xxxxxx.com
    Received: from mail.xxx-xxxxxx.com ([127.0.0.1])
    by localhost (mail.xxx-xxxxxx.com [127.0.0.1]) (amavisd-new, port 10024)
    with ESMTP id J2PvoKffcGtc; Wed, 14 Dec 2011 15:41:50 +0200 (EET)
    Received: from mail.xxx-xxxxxx.com (mail.xxx-xxxxxx.com [yyy.yyy.yyy.yyy])
    by mail.xxx-xxxxxx.com (Postfix) with ESMTP id 6158C75C899A
    for <hrafibeyli@hotmail.com>; Wed, 14 Dec 2011 15:41:50 +0200 (EET)
    Date: Wed, 14 Dec 2011 15:41:50 +0200 (EET)
    From: zimdetsek <zimdestek@xxx-xxxxxx.com>
    To: hrafibeyli@hotmail.com
    Subject: deneme321
    Message-ID: <62a9747b-3275-48bd-9152-18b5aa0c8376@mail.xxx-xxxxxx.com>
    Content-Type: text/plain; charset=windows-1254
    Content-Transfer-Encoding: 7bit
    MIME-Version: 1.0
    X-Mailer: Zimbra 7.1.3_GA_3346 (ZimbraWebClient - GC12 (Win)/7.1.3_GA_3346)
    Return-Path: zimdestek@xxx-xxxxxx.com
    X-OriginalArrivalTime: 14 Dec 2011 13:41:51.0657 (UTC) FILETIME=[2295B990:01CCBA66]

    deneme321
    Last edited by expert_az; 04-02-2014 at 03:46 AM.
    $zmcontrol -v
    Release 8.0.5_GA_5839.RHEL6_64_20130910123908 RHEL6_64 FOSS edition.

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by expert_az View Post
    i have junk issue with hotmail and gmail,mails from my zimbra going to their junk folder
    You need to look at the help pages on gmail and hotmail (or ask on their forums) to find out why this is happening, if you're not on any blacklist (nor any other problems with your server) then this isn't a problem with your server..
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    expert_az is offline Active Member
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    thank you for your quick reply,did you anlize my confs?any problem with my server or my dns ?
    $zmcontrol -v
    Release 8.0.5_GA_5839.RHEL6_64_20130910123908 RHEL6_64 FOSS edition.

  4. #4
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by expert_az View Post
    thank you for your quick reply,did you anlize my confs?any problem with my server or my dns ?
    Unfortunately the output you've posted us nothing useful (apart from the fact you're behind a NAT router and you hosts file is correct). If you want to check your DNS configuration you should run all the commands in the 'Verify...' section of the Split DNS article. The DNS configuration behind the NAT router isn't really relevant to your problem.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    expert_az is offline Active Member
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    dig xxxx-xxxxxx.com mx

    ; <<>> DiG 9.3.6-P1-RedHat-9.3.6-16.P1.el5_7.1 <<>> xxxx-xxxxxx.com mx
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 31618
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 2

    ;; QUESTION SECTION:
    ;xxxx-xxxxxx.com. IN MX

    ;; ANSWER SECTION:
    xxxx-xxxxxx.com. 38400 IN MX 1 mail.xxxx-xxxxxx.com.

    ;; AUTHORITY SECTION:
    xxxx-xxxxxx.com. 38400 IN NS ns.xxxx-xxxxxx.com.

    ;; ADDITIONAL SECTION:
    mail.xxxx-xxxxxx.com. 38400 IN A yyy.yyy.yyy.yyy
    ns.xxxx-xxxxxx.com. 38400 IN A yyy.yyy.yyy.yyy

    ;; Query time: 0 msec
    ;; SERVER: 127.0.0.1#53(127.0.0.1)
    ;; WHEN: Thu Dec 15 11:51:35 2011
    ;; MSG SIZE rcvd: 107

    dig xxxx-xxxxxx.com any

    ; <<>> DiG 9.3.6-P1-RedHat-9.3.6-16.P1.el5_7.1 <<>> xxxx-xxxxxx.com any
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 5614
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 3, AUTHORITY: 0, ADDITIONAL: 2

    ;; QUESTION SECTION:
    ;xxxx-xxxxxx.com. IN ANY

    ;; ANSWER SECTION:
    xxxx-xxxxxx.com. 38400 IN SOA ns.xxxx-xxxxxx.com. admin.xxxx-xxxxxx.com. 2007020400 10800 3600 604800 86400
    xxxx-xxxxxx.com. 38400 IN NS ns.xxxx-xxxxxx.com.
    xxxx-xxxxxx.com. 38400 IN MX 1 mail.xxxx-xxxxxx.com.

    ;; ADDITIONAL SECTION:
    ns.xxxx-xxxxxx.com. 38400 IN A yyy.yyy.yyy.yyy
    mail.xxxx-xxxxxx.com. 38400 IN A yyy.yyy.yyy.yyy

    ;; Query time: 0 msec
    ;; SERVER: 127.0.0.1#53(127.0.0.1)
    ;; WHEN: Thu Dec 15 11:58:44 2011
    ;; MSG SIZE rcvd: 149

    host $(hostname)
    mail.xxxx-xxxxxx.com has address yyy.yyy.yyy.yyy
    Last edited by expert_az; 04-02-2014 at 03:48 AM.
    $zmcontrol -v
    Release 8.0.5_GA_5839.RHEL6_64_20130910123908 RHEL6_64 FOSS edition.

  6. #6
    phoenix is online now Zimbra Consultant & Moderator
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    That output is correct but as I mentioned earlier, the problem lies with hotmail and gmail and why they're classifying your mail as 'junk'.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  7. #7
    expert_az is offline Active Member
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    thank you for your reply,have you got any manual of installation spf & dkim for zimbra ?
    $zmcontrol -v
    Release 8.0.5_GA_5839.RHEL6_64_20130910123908 RHEL6_64 FOSS edition.

  8. #8
    expert_az is offline Active Member
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    thanks ,i will research.I have to test on CentOs,because of my main distro CentOs
    $zmcontrol -v
    Release 8.0.5_GA_5839.RHEL6_64_20130910123908 RHEL6_64 FOSS edition.

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