Cannot access some parts of Admin because of SSH error

[P. Hordijk]

When I go to for example Serversettings or E-mailqueue I get an error:

system failure: exception during auth {RemoteManager: example.com->zimbra@example.com:7123}
Errorcode: service.FAILURE
Method: [unknown]
Details:soap:Receiver

I have changed my sshd_config to use port 7123 and I've added zimbra user to be allowed.

I've configured zimbra to use the new port:

zmprov ms example.com zimbraRemoteManagementPort 7123
cd /opt/zimbra/bin/
./zmsshkeygen
./zmupdateauthkeys

But I still get the error.

Any idea how to fix it?

[P. Hordijk]

Anyone can help me?

[iway]

I had this error, too, and it was fixed by the commands mentioned by you. Did they throw any errors when you executed them?

[vavai]

Originally Posted by P. Hordijk

Anyone can help me?

Suppose that example.com is your domain name and you didn't typing any typo on the above command, the complete command should be :

zmprov ms FQDN zimbraRemoteManagementPort 7123

ex:

zmprov ms mail.example.com zimbraRemoteManagementPort 7123

Note : Use FQDN instead of domain name, because zmprov modify server need your Zimbra host as parameter, not your Zimbra domain.