External POP3 account problem

[avrkvarma]

I got this error when i logon to zimbra web mail

Error: system failure: Synchronization of POP3 folder failed, Invalid end of line character

Even when i remove the external account and reconfigured that account the error remains same.
We are accessing mails through web service only.

[phoenix]

Originally Posted by avrkvarma

I got this error when i logon to zimbra web mail

Then why have you posted this in the Zimbra Desktop forum? I'll move this to the correct forum.

Originally Posted by avrkvarma

Error: system failure: Synchronization of POP3 folder failed, Invalid end of line character

Even when i remove the external account and reconfigured that account the error remains same.
We are accessing mails through web service only.

You need to give further details of this problem and you can start with the version of ZCS you have installed. Has this problem just started? What are the exact errors you see in the log files (posting one line out of context isn't much use).

[avrkvarma]

My zimbra server version is ZCS 7.1.2
I got this error with 1 email account only. rest of all email id are OK.

I just removed the external account and recreated again.
Still the same error.

I just enabled debug using "zmprov addAccountLogger user@domain.com zimbra.soap debug" command.

In which Log file i can see the complete error details which is related to external datasource.

[avrkvarma]

All I got information about the error occurred.. see the attached image

[x2516]

Dear all
Help me please.
I am trying to add external accounts and get the following for pop3 then testing zimbra show error

Error: d2:CN15;mail.porar.asia1:O32:Porar Web application Co.,LTd 2:OU0:6:accept4:true5:allias28:mail.siamlife.co.th :29C5BF424:from|220839288000e4:host19:mail.siamlif e.co.th3;icn15:mail.porar.asia2:io26 "Porar Web application Co:3iou0:3:md532 C4DC1D31CE6B1516724EA83C8 mismatch5 failse1 s8.29C5BF424 sha140 E00D7E0E402C73FE6E2055584229B090EF262F32 to}1283900177000ee

Note:If you continue to save account will be marked imachive


So if you change to connect internal mail server It work.

what the problem ?

Jeerapong@siamlife.co.th