Hi,
recently I tried to modify the quota warning message template to add a secondary email address for those kind of notifications.
The default template is
From: Postmaster <postmaster@${RECIPIENT_DOMAIN}>${NEWLINE}To: ${RECIPIENT_NAME} <${RECIPIENT_ADDRESS}>${NEWLINE}Subject: Quota warning${NEWLINE}Date: ${DATE}${NEWLINE}Content-Type: text/plain${NEWLINE}${NEWLINE}Your mailbox size has reached ${MBOX_SIZE_MB}MB, which is over ${WARN_PERCENT}% of your ${QUOTA_MB}MB quota.${NEWLINE}Please delete some messages to avoid exceeding your quota.${NEWLINE}
So I supposed that adding a Cc: field or modifying the To: would have done the trick. No way. The mail is always sent to the owner of the mailbox.
Even more strange is the fact that looking at the warning message headers I was able to see the modified To: and the added Cc: fields, still it seems that the delivery is "hard coded" in the procedure that watches the mailboxes for overquotas.
Can someone give some clarification about this matter?
Many tnx!
ps I'm aware that there are scripts to set up some sort of "periodical report" of mailboxes status, still I would have liked more to be warned for any single "threshold violation" ...
Bugzilla
Wiki
Source
Quota warning message template 
Linear Mode
