Auto-accept not working on Locations and Resources

[federico.bertola]

Hi everybody.

I'm having some troubles with resources/locations not auto-accepting appointments even if configured to do so.

Some informations about the server:
Zimbra OSE 7.1.3p1 on Debian 5 64bit

Update History: 6.0.3_GA_1915.RHEL5_64
6.0.6_GA_2324.DEBIAN5_64 (OS changed following the guide on the Zimbra wiki)
6.0.8_GA_2661.DEBIAN5_64
6.0.10_GA_2692.DEBIAN5_64
6.0.13_GA_2918.DEBIAN5_64
7.1.3_GA_3346.DEBIAN5_64
Patches always applied when available

I never tried using Resources or Locations before installing version 6.0.13 so I can't really tell if auto-accept worked before, but neither on 6.0.13 nor on 7.1.3 I've had any success.

All tests have been done on a newly created account with a newly created COS (standard settings) just to be sure that the problem isn't related to account/cos changes during updates.

I tried both "Auto Accept if Available, auto decline on Conflict" and "Auto Accept Always" as Schedule Policies, and while I can see both zimbraCalResAutoAcceptDecline and zimbraCalResAutoDeclineIfBusy correctly set in the account properties no appointments are automatically accepted whatsoever.

I also tried to set up a couple of account loggers (on both zimbra.mailbox and zimbra.calendar categories - both at debug level) but I couldn't see anything related to auto-accept.

Did this happen to anyone else? Any ideas on what else I could check?
I use resources and locations succesfully in many other servers, but I am completely out of ideas in this particular case

Best Regards,
Federico

[federico.bertola]

...can someone point me in the right directions?

[i2ambler]

Did you ever get this figured out? I seem to be having a similar problem.

[federico.bertola]

No news yet! Fortunately it isn't a priority, but it is still an open problem...

If you have any clues, let me know please.

[Waffles]

Not working here either. Any updates?

[federico.bertola]

...not for me... Can someone give us any hint?


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[Waffles]

Created bug in Bugzilla.

https://bugzilla.zimbra.com/show_bug.cgi?id=72493

[federico.bertola]

Voted!


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[liverpoolfcfan]

As a workaround - From my experience the auto accept/reject will work just fine if you invite the location/resource as an invitee to the meeting - rather than as a location/resource.

It would obviously make more sense if it worked when listed in the location/resource field too.

[Waffles]

Originally Posted by liverpoolfcfan

As a workaround - From my experience the auto accept/reject will work just fine if you invite the location/resource as an invitee to the meeting - rather than as a location/resource.

It would obviously make more sense if it worked when listed in the location/resource field too.

Not here. Invites just sit in the inbox regardless of how you invite that resource (whether as attendee or resource).

That said, I did:
zmprov ma [resource] zimbraPrefCalendarAutoAddInvites TRUE

To at least get the resource working somewhat.