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Thread: 7.1.3 web interface HTML mime as attachment?

  1. #1
    ScottChapman is offline Special Member
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    Default 7.1.3 web interface HTML mime as attachment?

    I noticed that since upgrading to 7.1.3 that email sent as HTML content is show up as an attachment rather than the body of the email.

    For example, email from CNN:
    Content-type: text/html
    MIME-Version: 1.0
    ---------------------------------------------
    Release 7.1,3_GA.UBUNTU10_64 UBUNTU10_64 FOSS edition.

  2. #2
    LHammonds's Avatar
    LHammonds is offline Special Member
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    Really? I just installed a new 7.1.3 system...I'll give it a test and report back with my results (since it was not an upgrade, it will not mimic your scenario perfectly).

    EDIT: My new 7.1.3 installation had no problems with it. I'm running 7.1.3 OSE on Ubuntu Server 10.04.3 LTS.

    From Zimbra/Firefox, I created a new email, changed format to HTML, typed a long sentence and made sure to use many HTML coding options.

    I then sent it to my Hotmail/Firefox, GMail/Firefox and Exchange/Outlook accounts. They all displayed the content perfectly. I replied from each account with additional HTML coding and they showed up in Zimbra and worked as expected...no attachments.

    I recently upgraded from a new install of 7.1.2 to 7.1.3 and from the tests I ran, it seemed to work OK with the one exception of a "locked log files" bug during an integrity check which seems to be no real problem to worry about (known issue with MySQL for 5+ years). I cannot recall if I sent an HTML message in that timeframe though.

    If something went sideways with your upgrade, it would probably be helpful if you gave us some details as to what version you were on before the upgrade. Also, check the logs to see if anything psycho shows up in there. (Oh, just noticed your sig: "7.0.1_GA_3105.UBUNTU10_64 UBUNTU10_64 FOSS edition" so was that your prior version?)

    Something else you can try if you cannot figure out how to solve it is to re-build your old server in a virtual environment, restore the most recent backup before your upgrade and verify that the HTML works in that version...then upgrade again and see if the problem repeats itself. But then again, if this is the only problem you have, there is probably a command you can run that toggles a setting to fix how it works.

    LHammonds
    Last edited by LHammonds; 11-04-2011 at 09:33 PM.
    Type su - zimbra -c "zmcontrol -v" to get your version and copy that into your profile (more info here)

  3. #3
    ScottChapman is offline Special Member
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    I also went from 7.1.2 -> 7.1.3 on Ubuntu 10.04LTS 64-bit

    Send me a private message with your email and I can forward.

    I am seeing some messages come through OK. But others (like specifically from CNN) do now.
    ---------------------------------------------
    Release 7.1,3_GA.UBUNTU10_64 UBUNTU10_64 FOSS edition.

  4. #4
    lytledd is offline Elite Member
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    This has been fixed in the current 7.1.3 patch.

    Doug
    Ben Franklin quote:

    "Those who would give up Essential Liberty to purchase a little Temporary Safety, deserve neither Liberty nor Safety."

  5. #5
    ScottChapman is offline Special Member
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    What's the bug #? And what patch? I still see 7.1.3 as the latest available.
    ---------------------------------------------
    Release 7.1,3_GA.UBUNTU10_64 UBUNTU10_64 FOSS edition.

  6. #6
    lytledd is offline Elite Member
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    The link is on the download page, provided below:

    http://files2.zimbra.com/downloads/7....3_GA_3374.tgz

    Doug
    Ben Franklin quote:

    "Those who would give up Essential Liberty to purchase a little Temporary Safety, deserve neither Liberty nor Safety."

  7. #7
    lytledd is offline Elite Member
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    Quote Originally Posted by ScottChapman View Post
    What's the bug #? And what patch? I still see 7.1.3 as the latest available.
    The bug report I filed is attached:

    Thank you Doug. I do concur with your findings as I was able to reproduce this behavior as well with ZCS-713. Your message does display from my Gmail and Yahoo accounts.

    I've opened a new bug report based on this case which will notify you of the bug's status even when this case is closed.

    Bug 65982 – Multi Mime msgs are not displaying in either advanced or standard client
    Ben Franklin quote:

    "Those who would give up Essential Liberty to purchase a little Temporary Safety, deserve neither Liberty nor Safety."

  8. #8
    LHammonds's Avatar
    LHammonds is offline Special Member
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    Ah ha!

    ** Sneaking off to apply OSE patch...my 1st one!!! **

    EDIT: NOTICE!!!! There is a slight typo in the 7.1.3 patch release notes:

    Typo: (underscore should be a hyphen)
    Code:
    tar xzvf zcs_patch-<version>.tgz
    Corrected:
    Code:
    tar xzvf zcs-patch-<version>.tgz
    EDIT: My version before and after:

    Before:
    Code:
    7.1.3_GA_3346.UBUNTU10_64 UBUNTU10_64 FOSS edition.
    After:
    Code:
    7.1.3_GA_3346.UBUNTU10_64 UBUNTU10_64 FOSS edition, Patch 7.1.3_P1.
    Profile Updated - Yippie!
    Last edited by LHammonds; 11-05-2011 at 04:38 PM.
    Type su - zimbra -c "zmcontrol -v" to get your version and copy that into your profile (more info here)

  9. #9
    soba@ukw.edu.pl is offline Special Member
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    See P1 for ZCS 7.1.3
    # ZCS 7.1.3 SLES11 SP1

  10. #10
    kalis is offline New Member
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    Question 8.0.1_GA_5438.FOSS web interface HTML mime as attachment

    Hello

    Having the same problem over here.

    Edit 1 : Also when retrieving mail via outlook the mail is displayed as plain text, For both ajax webamail and standard HTML
    Edit 2 : Seems to only happen when sending from an exchange 2007 mailbox to a zimbra server.

    I hope the previous version patch has been made available for the new version?

    8.0.1_GA_5438.FOSS

    Edit 3 : Found out that with the split domain setup the "mail contacts" using default mapi settings. Exchange settings cause it to be sent in Rich text format causing the chaotic mail with missing stuff.

    You can set the mapi mail settings to "Never" and the problem should be resolved.
    Last edited by kalis; 12-13-2012 at 03:00 AM.

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