Out of Office message with redirected mails

[yogg1]

Hi

My Setup:
Release 6.0.10_GA_2692.UBUNTU8_64 UBUNTU8_64 FOSS edition.

Two mail accounts:
user@olddomain.com
user@newdomain.com

All mails that where sent to "user@olddomain.com" where redirected to "user@newdomain.com" (no local mail where saved on the old account).

Now I have configured an out of office message for this user.
I have configured it on the new account "user@newdomain.com" and on the old account "user@olddomain.com".

The problem is now if I send a mail to "user@olddomain.com" I don't get the OoO message back.


I have also tried the "zimbraPrefOutOfOfficeDirectAddress" option. But I can't bring it to work with old and new address.

zmprov ma user@newdomain.com +zimbraPrefOutOfOfficeDirectAddress user@olddomain.com
# after this the OoO message returns only if I send it to "user@olddomain.com"

zmprov ma user@newdomain.com +zimbraPrefOutOfOfficeDirectAddress user@olddomain.com
zmprov ma user@newdomain.com +zimbraPrefOutOfOfficeDirectAddress user@newdomain.com
zmprov ga user@newdomain.com | grep zimbraPrefOutOfOfficeDirectAddress
# zmprov shows me two mail addresses
# But the behavior is the same as before. I only get an OoO Message back if I send an mail to "user@olddomain.com"

Does someone know how i can fix this problem?

yogg

[soxfan]

I am actually not sure if it is possible to get the "Out of Office" message to work the way you want, but check your mailbox.log after sending a message to each account. You should see stuff in there concerning how the system is handling your OoO setup.

[ewilen]

Possibly you are running into one of these bugs:

Bug 24752 – Email forwarding with Auto Reply

Bug 26818 – OOO message does not work when "Don't keep a local copy of messages" is checked