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Thread: Installation complete but can't connect to zimbra

  1. #1
    mclain is offline Loyal Member
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    Default Installation complete but can't connect to zimbra

    I completed a fresh install of 7.1.2 Enterprise on Rhel 6. Everything seems to have completed successfully without error. zmcontrol status shows everything is running. When try to connect to webmail it just churns and eventually times out. Thanks for any help.

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    I'll move this to the correct forum as it's not a question about 'installation'.

    Quote Originally Posted by mclain View Post
    I completed a fresh install of 7.1.2 Enterprise on Rhel 6. Everything seems to have completed successfully without error. zmcontrol status shows everything is running. When try to connect to webmail it just churns and eventually times out. Thanks for any help.
    What have you tried apart from trying to connect to the Web UI? Can you telnet to the server from another machine? Is this connection from outside your LAN? Is the firewall and SElinux disabled?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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    mclain is offline Loyal Member
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    Firewall and SElinux are disabled. It is from inside our LAN but did fail when trying to telnet to the server from another server.

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by mclain View Post
    Firewall and SElinux are disabled. It is from inside our LAN but did fail when trying to telnet to the server from another server.
    Then either the service is not running on the server or you have a firewall problem. As you're on a LAN, do you also have a Split DNS set-up? Can you connect via telnet to port 25 on the Zimbra server? Post the output of the following:

    Code:
    zmcontrol status
    You should also post the output to confirm your firewall isn't running and SElinux is disabled.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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