Sounds like the name of your system, and the domain name that your external ip address resolves to, are different.
This does not in itself prevent your system from sending emails, but, there are many email servers that will not accept incoming email if the domain portion of the sending email address does not resolve to the ip address of the sending system.
If the domain name returned by your ip address does not match your mail domain name, then speak to your isp about having that set up, otherwise change the name of your mail server to match.
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Suse 11.2 Zimbra 7.0
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