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Thread: Admin panel dont display deferred mail

  1. #1
    section1 is offline Junior Member
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    Default Admin panel dont display deferred mail

    Hi all.
    I have a zimbra 7 updated from a zimbra 6 and i have
    a problem with the mail queue in the admin panel..
    Its detects 3 mails deferred but dont show the info
    about that mails....with the zimbra user in console
    if i run mailq or postqueue -p the mail shows up normaly...
    ssh "internel" connection works fine.... detects
    the deferred mails and the admin panel dont display errors.

    i attach a screenshot of the problem.
    thanks in advance.
    Attached Images Attached Images

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by section1 View Post
    I have a zimbra 7 updated from a zimbra 6 and i have
    a problem with the mail queue in the admin panel..
    Its detects 3 mails deferred but dont show the info
    about that mails....with the zimbra user in console
    if i run mailq or postqueue -p the mail shows up normaly...
    ssh "internel" connection works fine.... detects
    the deferred mails and the admin panel dont display errors.
    What errors do you see in the log files about the reason for the deferred mail?

    Quote Originally Posted by section1 View Post
    i attach a screenshot of the problem.
    That's not the problem, the queue might be being processed at the time the screen was refreshed. The problem is "why are they deferred".
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    section1 is offline Junior Member
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    Ok.. i give more info....for now this is a test server and
    if all works as expected it will be our new server...
    The queue nevers go out because it cant connect
    to the smtp server and relay server...thats its ok
    its on a lab...

    the mails still are queue as deferred
    mailq command:


    -Queue ID- --Size-- ----Arrival Time---- -Sender/Recipient-------
    F2C063DAC342 1320 Wed Sep 28 14:28:16 user@domain.tld
    (connect to pip.domain.tld[10.0.1.30]:7025: Connection timed out)
    user@domain.tld

    05F5317B3B4F 4733 Thu Sep 29 23:30:15 zimbra@pip.domain.tld
    (connect to pip.domain.tld[10.0.1.30]:7025: Connection timed out)
    admin@domain.tld

    743CE17B3B51 1081 Fri Sep 30 11:12:05 user@domain.tld
    (connect to mail.domain.tld[10.0.1.204]:25: Connection timed out)
    otheruser@hotmail.com

    -- 8 Kbytes in 3 Requests.


    but nothing on the admin panel...we are trying to fix this littles
    issues so we can put in production
    thanks.

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by section1 View Post
    Ok.. i give more info....for now this is a test server and
    if all works as expected it will be our new server...
    The queue nevers go out because it cant connect
    to the smtp server and relay server...thats its ok
    its on a lab...

    the mails still are queue as deferred
    mailq command:


    -Queue ID- --Size-- ----Arrival Time---- -Sender/Recipient-------
    F2C063DAC342 1320 Wed Sep 28 14:28:16 user@domain.tld
    (connect to pip.domain.tld[10.0.1.30]:7025: Connection timed out)
    user@domain.tld

    05F5317B3B4F 4733 Thu Sep 29 23:30:15 zimbra@pip.domain.tld
    (connect to pip.domain.tld[10.0.1.30]:7025: Connection timed out)
    admin@domain.tld

    743CE17B3B51 1081 Fri Sep 30 11:12:05 user@domain.tld
    (connect to mail.domain.tld[10.0.1.204]:25: Connection timed out)
    otheruser@hotmail.com

    -- 8 Kbytes in 3 Requests.


    but nothing on the admin panel...we are trying to fix this littles
    issues so we can put in production
    thanks.
    Then you need to determine what the problem is that's causing the timeout. Make sure the firewall and apparmor are both disabled, look in the log files for any further errors, make sure all the services are running and do some more investigation on your server.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    section1 is offline Junior Member
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    Ok i reboot the vm(for other thing) and miraculously now its working...
    Today in the morning i restart the zimbra with zmcontrol but
    still doesn't display the emails on the admin panel..

    About the connection timeouts is because the lab dont have
    access to the real servers.like relay server...so cant connect..

    we can close this thread.
    thanks phoenix.
    Attached Images Attached Images

  6. #6
    javas is offline Starter Member
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    I have the same problem with section1. how to solve it, I've tried restarting the VM but still defered status: 01/01/1970. Please prompts. thanks

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