Problems with Server Status

[matiaspecchia]

After Update I don't have info in "Server Status" in the admin control panel.

actually there is the tab, but each service has the red cross (and the server name also). It's a single server installation.

the wierd part is this

zimbra@mail:~$ /opt/zimbra/bin/zmcontrol status
Host XXX.XX.XX
        antispam                Running
        antivirus               Running
        imapproxy               Running
        ldap                    Running
        logger                  Running
        mailbox                 Running
        memcached               Running
        mta                     Running
        snmp                    Running
        spell                   Running
        stats                   Running

The daily report is blank (zero count).

Thanks

[phoenix]

Wrong forum, I'll move it to the correct one.

Originally Posted by matiaspecchia

After Update I don't have info in "Server Status" in the admin control panel.

actually there is the tab, but each service has the red cross (and the server name also). It's a single server installation.

the wierd part is this

zimbra@mail:~$ /opt/zimbra/bin/zmcontrol status
Host XXX.XX.XX
        antispam                Running
        antivirus               Running
        imapproxy               Running
        ldap                    Running
        logger                  Running
        mailbox                 Running
        memcached               Running
        mta                     Running
        snmp                    Running
        spell                   Running
        stats                   Running

The daily report is blank (zero count).

I'm assuming this is a single server install? If it is, the highlighted services should not be installed and you should disable them, remove them and reset the ports to their default - there are full details on how to do that in the forums if you'd care to search. You also haven't provided any details on which version your upgraded to, which is it? When you've done that, there are also several threads that cover this topic (and it's resolution) you should look at them and try the recommended solutions.

[matiaspecchia]

Originally Posted by phoenix

Wrong forum, I'll move it to the correct one.

I'm assuming this is a single server install? If it is, the highlighted services should not be installed and you should disable them, remove them and reset the ports to their default - there are full details on how to do that in the forums if you'd care to search.

Ok, step by step. First I need the stats as they were well working in the previous version ( 6.0.13_GA_2925 ).

Originally Posted by phoenix

You also haven't provided any details on which version your upgraded to, which is it? When you've done that, there are also several threads that cover this topic (and it's resolution) you should look at them and try the recommended solutions.

Yes! I gave this info in the registration form
6.0.14_GA_2928.UBUNTU10_64 UBUNTU10_64 FOSS edition
Ubuntu 10.04.3 LTS

The previous version 6.0.13_GA_2925

I'll need also the menu control panel in english, so I won't have to translate to english the texts that are translated to spanish.


Following Logger (ZCS 6.0.x and later) - Zimbra :: Wiki

zimbra@mail:/opt/zimbra/bin$ zmloggerctl status; echo $?
0
/opt/zimbra/libexec/zmrrdfetch -f zmmtastats  | head
Use of uninitialized value $columns[3] in join or string at /opt/zimbra/libexec/zmrrdfetch line 165.
Use of uninitialized value $columns[4] in join or string at /opt/zimbra/libexec/zmrrdfetch line 165.
Use of uninitialized value $columns[5] in join or string at /opt/zimbra/libexec/zmrrdfetch line 165.

Host: mail.example.com

timestamp,clam_events,mta_delay,,,
1316212380,,,,,
1316212410,,,,,
1316212440,,,,,
1316212470,,,,,
1316212500,,,,,
1316212530,,,,,
zimbra@mail:/opt/zimbra/bin$ /opt/zimbra/libexec/zmrrdfetch -c -f zmmtastats | head
Use of uninitialized value $columns[3] in join or string at /opt/zimbra/libexec/zmrrdfetch line 165.
Use of uninitialized value $columns[4] in join or string at /opt/zimbra/libexec/zmrrdfetch line 165.
Use of uninitialized value $columns[5] in join or string at /opt/zimbra/libexec/zmrrdfetch line 165.

Host: mail.example.com

timestamp,clam_events,mta_delay,,,
1316212800,,,,,
1316213100,,,,,
1316213400,,,,,
1316213700,,,,,
1316214000,,,,,
1316214300,,,,,
zimbra@mail:/opt/zimbra/bin$ grep -w MTA /var/log/zimbra-stats.log 
zimbra@mail:/opt/zimbra/bin$ tail /var/log/zimbra-stats.log 
zimbra@mail:/opt/zimbra/bin$ zmsoap -z GetLoggerStatsRequest stats/@name=zmmtastats | head -20 
ERROR: service.FAILURE (system failure: Unable to read logger stats)
zimbra@mail:/opt/zimbra/bin$ zmsoap -z GetLoggerStatsRequest stats/@name=zmmtastats @limit=1 | head -50 
ERROR: service.FAILURE (system failure: Unable to read logger stats)
zimbra@mail:/opt/zimbra/bin$

[phoenix]

As I asked earlier, which of the forum threads and solutions did you try?

site:zimbra.com +"system failure: Unable to read logger stats" +solved - Yahoo! Search Results
http://uk.search.yahoo.com/search?p=...UTF-8&fr=moz35

Have you also disabled and removed the services I mentioned earlier? You should.

[matiaspecchia]

Originally Posted by phoenix

As I asked earlier, which of the forum threads and solutions did you try?

When I search I excluded the "ERROR: service.FAILURE (system failure: Unable to read logger stats)", because I didn't see them.

But folowing Server stats not showing and Status data is stale
I execute:

zimbra@mail:/opt/zimbra$ zmsoap -z GetLoggerStatsRequest stats/@name=zmmtastats | head -20
ERROR: service.FAILURE (system failure: Unable to read logger stats)
zimbra@mail:/opt/zimbra$ zmsoap -z GetLoggerStatsRequest stats/@name=zmmtastats @limit=1 | head -50
ERROR: service.FAILURE (system failure: Unable to read logger stats)

Then, I'll spend more time seeing the "system failture: Unable to read logger stats" threads.

other info

Sep 11 21:08:53 whatever zmmailboxdmgr[3168]: status requested
Sep 11 21:08:53 whatever zmmailboxdmgr[3168]: status requested
Sep 11 21:08:53 whatever zmmailboxdmgr[3168]: status OK
Sep 11 21:08:53 whatever zmmailboxdmgr[3168]: status OK
Sep 11 21:08:53 whatever zmmailboxdmgr[3234]: status requested
Sep 11 21:08:53 whatever zmmailboxdmgr[3234]: status requested
Sep 11 21:08:53 whatever zmmailboxdmgr[3234]: status OK
Sep 11 21:08:53 whatever zmmailboxdmgr[3234]: status OK
zimbra@mail:/opt/zimbra$

Originally Posted by phoenix

site:zimbra.com +"system failure: Unable to read logger stats" +solved - Yahoo! Search Results
site:zimbra.com +"Use of uninitialized value $columns" - Yahoo! Search Results

Have you also disabled and removed the services I mentioned earlier? You should.

Yes I have.

[matiaspecchia]

Solved,

I edited «/etc/default/syslogd» and put
SYSLOGD=""

Thanks a lot
Here the threads I read

Server status data is not available
[SOLVED] mail report says "no messages" or only a few after upgrade to zcs5
Server stats not showing and Status data is stale
[SOLVED] logrotate issue
Syslog Remote logging under Ubuntu [Documentation update]
upgrade to 6.0.2 stats and status no longer working