can't mobility tab in admin/configuration

[phantom21]

I'm finally trying to allow my people to connect and sync to Zimbra NE 6.0.9 via smartphones (both android and iPhone).

However, when I go to the admin console and select configuration, COS, I cannot find a tab that says Mobility.

Can anyone help with this?

Mark

[phoenix]

Originally Posted by phantom21

However, when I go to the admin console and select configuration, COS, I cannot find a tab that says Mobility.

There no such thing as a 'Mobility' tab, it's Zimbra Mobile? If you don't see that check your Admin Extensions and see if the Zimbra Mobile extension is deployed, if not the deploy it.

[phantom21]

OK. I've since gone through zmzimletctl and deployed the mobile sync zimlet.

The admin ui says it is enabled.

I still don't see a Zimbra Mobile tab under configuration ->COS

Suggestions?

Thanks,

Mark

[phantom21]

OK, I've learned a lot more about the com_zimbra_mobilesync zimlet. As above I had deployed it. It appeared as enabled in the admin_estensions, but couldn't find a tab called mobile in any of the COS (I have three, default, employees, execs) or the individual accounts.

So, I undeployed it and went through the individual steps to deploy it, install, ldapDeploy, acl, and install.

Again it appeared in the admin_extensions under the UI but no tab.

I went through and did the acl thing (zmzimctl acl com_zimbra_mobilesync default grant, and for the others) on each COS, restarted zimbra and under the UI I still get nothing.

Using zmzimctl listZimlets I get the following list:
Installed Zimlet files on this host:
com_zimbra_adminversioncheck
com_zimbra_bulkprovision
com_zimbra_cert_manager
com_zimbra_date
com_zimbra_email
com_zimbra_local
com_zimbra_mobilesync
com_zimbra_phone
com_zimbra_url
com_zimbra_webex
com_zimbra_ymemoticons
Installed Zimlets in LDAP:
com_zimbra_date
com_zimbra_email
com_zimbra_local
com_zimbra_phone
com_zimbra_url
com_zimbra_webex
com_zimbra_ymemoticons
Available Zimlets in COS:
default:
com_zimbra_date
com_zimbra_email
com_zimbra_local
com_zimbra_mobilesync
com_zimbra_phone
com_zimbra_url
com_zimbra_webex
com_zimbra_ymemoticons
employees:
com_zimbra_date
com_zimbra_email
com_zimbra_mobilesync
com_zimbra_ymemoticons
execs:
com_zimbra_date
com_zimbra_email
com_zimbra_mobilesync
com_zimbra_ymemoticons

So, each COS has it. And yet, the tab for mobile doesn't appear in any of them nor for the individual accounts.

So, I believe I've done everything correctly. Can anyone suggest something which may fix the issue so I can give my people sync with their smartphones?

Thanks,

Mark

[ewilen]

Afraid I can't help you, but since you have NE, why not contact Support?

[phantom21]

we bought the license in perpetuity without support. Everything was working fine until I wanted to add this function.

Mark