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Thread: can't mobility tab in admin/configuration

  1. #1
    phantom21 is offline Active Member
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    Question can't mobility tab in admin/configuration

    I'm finally trying to allow my people to connect and sync to Zimbra NE 6.0.9 via smartphones (both android and iPhone).

    However, when I go to the admin console and select configuration, COS, I cannot find a tab that says Mobility.

    Can anyone help with this?

    Mark

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by phantom21 View Post
    However, when I go to the admin console and select configuration, COS, I cannot find a tab that says Mobility.
    There no such thing as a 'Mobility' tab, it's Zimbra Mobile? If you don't see that check your Admin Extensions and see if the Zimbra Mobile extension is deployed, if not the deploy it.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    phantom21 is offline Active Member
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    OK. I've since gone through zmzimletctl and deployed the mobile sync zimlet.

    The admin ui says it is enabled.

    I still don't see a Zimbra Mobile tab under configuration ->COS

    Suggestions?

    Thanks,

    Mark

  4. #4
    phantom21 is offline Active Member
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    OK, I've learned a lot more about the com_zimbra_mobilesync zimlet. As above I had deployed it. It appeared as enabled in the admin_estensions, but couldn't find a tab called mobile in any of the COS (I have three, default, employees, execs) or the individual accounts.

    So, I undeployed it and went through the individual steps to deploy it, install, ldapDeploy, acl, and install.

    Again it appeared in the admin_extensions under the UI but no tab.

    I went through and did the acl thing (zmzimctl acl com_zimbra_mobilesync default grant, and for the others) on each COS, restarted zimbra and under the UI I still get nothing.

    Using zmzimctl listZimlets I get the following list:
    Installed Zimlet files on this host:
    com_zimbra_adminversioncheck
    com_zimbra_bulkprovision
    com_zimbra_cert_manager
    com_zimbra_date
    com_zimbra_email
    com_zimbra_local
    com_zimbra_mobilesync
    com_zimbra_phone
    com_zimbra_url
    com_zimbra_webex
    com_zimbra_ymemoticons
    Installed Zimlets in LDAP:
    com_zimbra_date
    com_zimbra_email
    com_zimbra_local
    com_zimbra_phone
    com_zimbra_url
    com_zimbra_webex
    com_zimbra_ymemoticons
    Available Zimlets in COS:
    default:
    com_zimbra_date
    com_zimbra_email
    com_zimbra_local
    com_zimbra_mobilesync
    com_zimbra_phone
    com_zimbra_url
    com_zimbra_webex
    com_zimbra_ymemoticons
    employees:
    com_zimbra_date
    com_zimbra_email
    com_zimbra_mobilesync
    com_zimbra_ymemoticons
    execs:
    com_zimbra_date
    com_zimbra_email
    com_zimbra_mobilesync
    com_zimbra_ymemoticons

    So, each COS has it. And yet, the tab for mobile doesn't appear in any of them nor for the individual accounts.

    So, I believe I've done everything correctly. Can anyone suggest something which may fix the issue so I can give my people sync with their smartphones?

    Thanks,

    Mark


  5. #5
    ewilen's Avatar
    ewilen is offline Moderator
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    Afraid I can't help you, but since you have NE, why not contact Support?

  6. #6
    phantom21 is offline Active Member
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    we bought the license in perpetuity without support. Everything was working fine until I wanted to add this function.

    Mark

  7. #7
    phantom21 is offline Active Member
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    I don't know how to mark this thread solved, but by upgrading to version 7 it rectified the issue.

    Mark

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