Restoring mailbox using zmmailbox PostResURL

[sevilla]

I made a backup of a mailbox using:
mmailbox -z -m user@domain.com getRestURL -o backup.tgz “//?fmt=tgz”

then, created a test accound on the same domain and tried to restore the backup file.:

zmmailbox -z -m test@domain.com postRestURL "//?fmt=tgz&resolve=reset" backup.tgz


but im getting this error:

ERROR: service.FAILURE (system failure: POST failed, status=302 Found)

Im using: zcs-7.1.1_GA_3196.UBUNTU8_64 Community


thanks!

[lytledd]

zmmailbox -z -m test@domain.com postRestURL "//?fmt=tgz&resolve=reset" backup.tgz

Specify the complete path to the backup.tgz

zmmailbox -z -m $NAME postRestURL '//?fmt=tgz&resolve=reset' $DIR/$NAME.tgz

Doug

[sevilla]

i specified the absolute path and got the same error.

the name of the account need to be the same of the file backed up? $NAME

[lytledd]

No, not that I'm aware of. Try using the Zimbra web portal to import it and see if it works there.

Doug

[sevilla]

importing from web Works!

[michelp]

Hello,

I've got a similar issue :
I'm trying to restore a 3.6 GB backup on CLI, and it doesnt work.

Here is what I tried :

/opt/zimbra/bin/zmmailbox -z --url https://MY.SERVER.COM:7071 -m ACCOUNT@DOMAIN.COM postRestURL "//?fmt=tgz&resolve=skip" /tmp/Backup-2011-10-17-112018.tgz

Replacing :
- "MY.SERVER.COM" with FQDN of the zimbra server
- "ACCOUNT@DOMAIN.COM" with target customer email account

And here hese the result (returned after a few seconds) :

ERROR: service.FAILURE (system failure: POST failed, status=302 Found)

Same things occure when removing "--url https://MY.SERVER.COM:7071" :

/opt/zimbra/bin/zmmailbox -z -m ACCOUNT@DOMAIN.COM postRestURL "//?fmt=tgz&resolve=skip" /tmp/Backup-2011-10-17-112018.tgz

Is this a problem with my config only accepting HTTPS ?
or because of the 3.6GB size of the backup ?
I don't think I can post a 3.6GB file on the web portal...

[michelp]

And here is the "verbose" answer, with "-v" switch :

ERROR: service.FAILURE (system failure: POST failed, status=302 Found)
com.zimbra.common.service.ServiceException: system failure: POST failed, status=302 Found
ExceptionId:main:1319189836614:db6623fa714bb918
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:248)
at com.zimbra.cs.zclient.ZMailbox.postRESTResource(ZM ailbox.java:2496)
at com.zimbra.cs.zclient.ZMailboxUtil.doPostRestURL(Z MailboxUtil.java:2798)
at com.zimbra.cs.zclient.ZMailboxUtil.execute(ZMailbo xUtil.java:1141)
at com.zimbra.cs.zclient.ZMailboxUtil.main(ZMailboxUt il.java:2679)

[EDIT]

The same error appear when importing on CLI a small export of 5 MB...
(this same 5MB export can be imported succesfully via the webmail)

It's a Zimbra Network Edition : Zimbra 7.1.2_GA_3268 (version 20110804120420)

Any help would be greatly appreciated.

[michelp]

I've found a workaround to make it work :

The issue I encountered comes from a special config I use :

zmtlsctl redirect

(i.e. webmail http force redirect to httpS, only httpS allowed)
instead of the default Zimbra config :

zmtlsctl both

(i.e. both http and httpS fully works for webmail)

With "zmtlsctl redirect" used, a "/opt/zimbra/bin/zmmailbox -z -m user@host postRestURL (...)" command won't work and returns this weird error :

ERROR: service.FAILURE (system failure: POST failed, status=302 Found)

So the workaround consist of temporarly allowing http with "zmtlsctl both" :

su - zimbra
zmtlsctl both
zmmailboxdctl restart

...then, importing mailbox :

/opt/zimbra/bin/zmmailbox -z -m user@host postRestURL (...)

... then finally getting back to my previous config :

su - zimbra
zmtlsctl redirect
zmmailboxdctl restart

Maybe there is another / better way of doing it,
but this one works !

[michelp]

In fact, when using :

zmtlsctl redirect

there is no need to reconfigure Zimbra to correctly import mailbox via CLI.

Only thing to use is :
adding "-u" param with correct httpS host-path,
and putting "-u" AFTER "postRestURL" (not before as I use to do)
Example :

/opt/zimbra/bin/zmmailbox -z -m user@host postRestURL -u https://HOST "//?fmt=tgz&resolve=skip" /tmp/export.tgz