Autosave issue on MAC Lion

[bluezebra]

Hi,

The cursor disappears during message auto save while composing.

OS: MAC Lion
Browser: Safari
ZCS: 7.1.1

Is there anyone else experiencing this issue?

[ThomS]

Hi, we also have some users which are experiencing this problem. I haven't been able to reproduce it consistently/structurally though.

In our case it is not limited to OS X Lion. Users report problems using IE8 + Windows XP too. I have had the problem myself too (using OS X Snow Leopard and FF). I haven't experienced this issues since upgrading to the latest FF release.

[Doume]

Hi,
We also have this issue. It appears both on OS X and Windows and the only way we found was to disable autosave.
I'll look in bugzilla and open a case if necessary.

OSX and Windows browser used : Firefox or Safari

[ThomS]

Originally Posted by Doume

Hi,
We also have this issue. It appears both on OS X and Windows and the only way we found was to disable autosave.
I'll look in bugzilla and open a case if necessary.

OSX and Windows browser used : Firefox or Safari

I have had contact with Zimbra support about this and it turned out there already was a bug report regarding this issue. It has been fixed in 7.1.3:

"Text entry pane loses focus during auto-save": Bug 63469; Text entry pane loses focus during auto-save


And another additional comment from support which you might find helpful:

Also interesting and possibly related (but fixed in 7.1.4 not yet out):

"Internet Explorer 8 & 9 skipping/missing keystrokes": Bug 63798; Internet Explorer 8 & 9 skipping/missing keystrokes

[Doume]

Thank you, ThomS