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Thread: Training antspam

  1. #1
    maschimidt is offline Senior Member
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    Default Training antspam

    Hello
    How do I train the antispam server?
    I sent a message to test01@mydomain.com account after receiving the same marked as spam again sent a message, and she was in the inbox, it should not go to spam box?

    I appreciate the help

  2. #2
    pc-dok is offline Active Member
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    i have this problem also, no answer come in the forum.
    someone know what we can do?

    greetz


    pc-dok

  3. #3
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by pc-dok View Post
    i have this problem also, no answer come in the forum.
    someone know what we can do?
    What you can do with what? Neither of these post in this thread gives any detail, nor steps to reproduce, this 'problem'. You need to give exact detail of which version you're running, what changes you've made to zimber (especially the anti-spam system) and some details (headers) from email that's causing you a problem.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  4. #4
    maschimidt is offline Senior Member
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    Quote Originally Posted by phoenix View Post
    What you can do with what? Neither of these post in this thread gives any detail, nor steps to reproduce, this 'problem'. You need to give exact detail of which version you're running, what changes you've made to zimber (especially the anti-spam system) and some details (headers) from email that's causing you a problem.

    Hello Phoenix
    I'm ready to put my production server, I need to understand how the training of the spam! To teach the principals of the company as is the training process.
    As I said in first post
    I sent a message to test01@mydomain.com The Same account after receiving marked as spam. I sent the message again, and it was in the inbox, It Should not go to spam box.

  5. #5
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by maschimidt View Post
    As I said in first post
    I sent a message to test01@mydomain.com The Same account after receiving marked as spam. I sent the message again, and it was in the inbox, It Should not go to spam box.
    As I also said earlier, you've provided no information about the problem - read my previous post on what information you should provide. Merely saying 'it doesn't work' doesn't give us much of an idea what might be causing the problem. If you want help then provide the information to help us diagnose the problem.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  6. #6
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    devicegrip is offline Active Member
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    maschimidt,
    That's not how the "SPAM" button works. If you are expecting the click on the spam button once and never receive any e-mails from that sender ever again, you are going about it the wrong way.

    You would need to add that e-mail account to a global or personal blacklist (whichever is suitable for you). However, blacklisting e-mail addresses or filtering them will probably not get you very far against spam and just waste time. Spammers rarely spam from the same address (or they spoof)

    Since (I assume) you have a new server, you will have to allow the server to learn what you and your users define as spam. I'm afraid this will take some time unless you find a way to feed it spam and ham. Once you "spam" a message, the contents get analyzed (not the sender) and future e-mails will be weighted on this information.

    Moderators please correct me if I am wrong on any of this.

    Thanks

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