Again high CPU

[Tripple]

On my CentOS 5.6 32-bit 7.1.2 FOSS edition, for no reason, I start getting mails about high load avarage.

Looking at my server, top sais:
10477 zimbra 18 0 1393m 1.2g 11m S 197.5 30.0 172:19.96 java

Java: 197.5%

Is this the old bug that came back? How can I fix this?

[Tripple]

And after 1 hour gone the same way it came.
CPU back to normal.

[brian]

We are tracking a couple issues for 7.1.3 that maybe causing this issue.

Bug 63467 and Bug 63621

[bdial]

would those bugs affect 6.1.14 as well? after upgrading to that this weekend 2 of my mailbox servers go from normal to 100% cpu. restarting seems to fix them for a day or so.

[dave_kempe]

I had a problem where an n900 client using mail for exchange triggered a bug like this.

[JaymeH]

I've been experiencing the same problem on zcs-6.0.14_GA_2928_RHEL5_64 since I've upgraded from 6.0.13. Seems to be related to mailbox service on my server. The next time it happens I'll snag a ps output of the process and post it here.

Enabled services:
zimbraServiceEnabled: antivirus
zimbraServiceEnabled: antispam
zimbraServiceEnabled: logger
zimbraServiceEnabled: mailbox
zimbraServiceEnabled: mta
zimbraServiceEnabled: stats
zimbraServiceEnabled: snmp
zimbraServiceEnabled: ldap
zimbraServiceEnabled: spell


I only have top output of the process from today's event. 8G of ram on this server btw.

PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
7087 zimbra 18 0 4152m 2.4g 10m S 198.7 30.7 283:02.41 java

After a zmcontrol mailbox stop && zmcontrol mailbox start, load is around 0.5.

[JaymeH]

Originally Posted by JaymeH

I've been experiencing the same problem on zcs-6.0.14_GA_2928_RHEL5_64 since I've upgraded from 6.0.13. Seems to be related to mailbox service on my server. The next time it happens I'll snag a ps output of the process and post it here.

Enabled services:
zimbraServiceEnabled: antivirus
zimbraServiceEnabled: antispam
zimbraServiceEnabled: logger
zimbraServiceEnabled: mailbox
zimbraServiceEnabled: mta
zimbraServiceEnabled: stats
zimbraServiceEnabled: snmp
zimbraServiceEnabled: ldap
zimbraServiceEnabled: spell


I only have top output of the process from today's event. 8G of ram on this server btw.

PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
7087 zimbra 18 0 4152m 2.4g 10m S 198.7 30.7 283:02.41 java

After a zmcontrol mailbox stop && zmcontrol mailbox start, load is around 0.5.

It happened again faster than expected. I captured the ps output this time.

PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
16165 zimbra 17 0 3792m 2.2g 13m S 150.7 28.5 312:37.38 java

ps -ef | grep 16165
zimbra 16165 16164 23 Oct17 ? 05:12:57 /opt/zimbra/java/bin/java -Dfile.encoding=UTF-8 -client -XX:NewRatio=2 -Djava.awt.headless=true -XX:MaxPermSize=128m -XX:SoftRefLRUPolicyMSPerMB=1 -verbose:gc -XX:+PrintGCDetails -XX:+PrintGCTimeStamps -XX:+PrintGCApplicationStoppedTime -Xss256k -Dsun.net.inetaddr.ttl=60 -Xms3164m -Xmx3164m -Xmn791m -Djava.io.tmpdir=/opt/zimbra/mailboxd/work -Djava.library.path=/opt/zimbra/lib -Djava.endorsed.dirs=/opt/zimbra/mailboxd/common/endorsed -Dzimbra.config=/opt/zimbra/conf/localconfig.xml -Djetty.home=/opt/zimbra/mailboxd -DSTART=/opt/zimbra/mailboxd/etc/start.config -jar /opt/zimbra/mailboxd/start.jar /opt/zimbra/mailboxd/etc/jetty.properties /opt/zimbra/mailboxd/etc/jetty-setuid.xml /opt/zimbra/mailboxd/etc/jetty.xml

Again, a zmcontrol stop start was needed to bring back to life.

[phoenix]

Originally Posted by JaymeH

It happened again faster than expected. I captured the ps output this time.

Both of the bugs mentioned earlier in this thread are fix in the current 7.x version of Zimbra, there's also a patch for 6.0.14 - have you applied that to your server?

[JaymeH]

Originally Posted by phoenix

Both of the bugs mentioned earlier in this thread are fix in the current 7.x version of Zimbra, there's also a patch for 6.0.14 - have you applied that to your server?

No. The only patch for 6.0.14 that I can find is a French patch of some sort. I did not see a 6.0.14 patch in announcements. Did I miss something? Am I looking in the wrong place?

[phoenix]

Originally Posted by JaymeH

Did I miss something? Am I looking in the wrong place?

Probably. You'll find it on the ZCS downloads page.