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Thread: Restoring lost emails from a deleted account

  1. #1
    mdanic is offline Starter Member
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    Default Restoring lost emails from a deleted account

    Hello community,

    an administrator of ours deleted an email account by mistake, so we needed to create it again, but now all the emails from that account are lost.

    Is there a way we can save those? A way to restore or undelete them?

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by mdanic View Post
    Is there a way we can save those? A way to restore or undelete them?
    If the account was deleted then the email will be gone. You can restore from a backup, if you have one.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    mdanic is offline Starter Member
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    Our emails are hosted on mail.01.com
    Is there an automatic backup we can revert to, or are the backups done manually?

  4. #4
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by mdanic View Post
    Our emails are hosted on mail.01.com
    Is there an automatic backup we can revert to, or are the backups done manually?
    You'll have to ask them if they have a backup of your mail or what services they provide for recovering it (if possible).
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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