Zimbra

Storm16 · #1 (**permalink**) 10-31-2006, 08:04 PM

I did the install (zcs-4.0.3 on a Debian box), provisioned accounts, and imported the old mailstore into Zimbra using imapsync. Now when I look at the mail queues, everything is showing up in deferred. I have tried flushing the queues, but no change. Why isn't mail being delivered?

Looking through the logs, I am seeing multiple references to trouble in check_mail:

Code:

Oct 31 22:07:49 merrimac amavis[15888]: (15888-06) (!!) TROUBLE in 
check_mail: parts_decode_ext FAILED: Error reading from file(1) utility: Bad file
 descriptor at (eval 51) line 151, <GEN31> line 2.220749-15888A1114D: 
to=<storm@mydomain.com>, relay=127.0.0.1[127.0.0.1], delay=1, 
status=deferred (host 127.0.0.1[127.0.0.1] said: 451 4.5.0 Error in processing,
 id=15888-06, parts_decode_ext FAILED: Error reading from file(1) utility: Bad 
file descriptor at (eval 51) line 151, <GEN31> line 2. (in reply to end of DATA 
command))

In /var/log/mail.info, I am seeing errors about postfix:

Code:

Oct 30 23:10:01 merrimac postfix/postqueue[19154]: warning: My hostname merrimac is not a fully qualified name - set myhostname or mydomain in /opt/zimbra/postfix-2.2.9/conf/main.cf
Oct 30 23:10:01 merrimac postfix/postqueue[19154]: fatal: chdir /var/spool/postfix: No such file or directory

main.cf has a FQDN in it.
myhostname = merrimac.mydomain.com

I thought everything was contained in /opt/zimbra. Why is postfox looking for /var/spool/postfix?

Did I miss a step here?

thanks,
--Storm

rsharpe · #2 (**permalink**) 11-01-2006, 05:34 AM

I'm not exactly sure what's happening, but it is not postfix that it is deffering the mail it is amavis, the spam and virus checker.

phoenix · #3 (**permalink**) 11-01-2006, 07:41 AM

Quote:

main.cf has a FQDN in it.
myhostname = merrimac.mydomain.com

The usual question, I'm afraid, do you also have valid DNS records & /etc/hosts file on your system pointing to your zimbra server?

Storm16 · #4 (**permalink**) 11-01-2006, 08:12 AM

Quote:

Originally Posted by phoenix

The usual question, I'm afraid, do you also have valid DNS records & /etc/hosts file on your system pointing to your zimbra server?

I believe so.

Here is /etc/hosts on the server running Zimbra:

Code:

127.0.0.1       localhost
192.168.224.12  merrimac.mydomain.com   merrimac

DNS entries for the mailserver:

Code:

;; QUESTION SECTION:
;merrimac.mydomain.com. IN A

;; ANSWER SECTION:
merrimac.mydomain.com. 86400 IN A 192.168.224.12

Code:

;; QUESTION SECTION:
;mydomain.com.  IN      MX

;; ANSWER SECTION:
mydomain.com. 86400 IN  MX      10 merrimac.mydomain.com.
mydomain.com. 86400 IN  MX      12 mekong.mydomain.com.

I also have a CNAME record for mail.mydomain.com pointing to merrimac. On my workstation, I do not have a record for merrimac in /etc/hosts, so it should be forced to use DNS.

--Storm

Storm16 · #5 (**permalink**) 11-03-2006, 04:52 AM

Does anyone know what might be causing this problem?

Thanks,
--Storm

phoenix · #6 (**permalink**) 11-03-2006, 05:05 AM

Could this be a HD space problem? Could you also check the tmpfs that amavis uses?

Storm16 · #7 (**permalink**) 11-03-2006, 06:26 AM

Quote:

Originally Posted by phoenix

Could this be a HD space problem? Could you also check the tmpfs that amavis uses?

I rebooted the server and now here is a df of the partitions:

Code:

tmpfs        tmpfs     1298152         0   1298152   0% /dev/shm
tmpfs        tmpfs     1298152        64   1298088   1% /dev
/dev/mapper/vg00-zimbra
          reiserfs     5242716   2531852   2710864  49% /opt
/dev/shm                153600     11916    141684   8% /opt/zimbra/amavisd-new-2.4.1/tmp

However, I am still getting the same type of errors:

Code:

Nov  3 12:04:15 merrimac amavis[8544]: (08544-02) (!) PRESERVING 
EVIDENCE in /opt/zimbra/amavisd/tmp/amavis-20061103T120415-08544
Nov  3 12:04:15 merrimac postfix/smtp[10468]: 5168D40815: 
to=<storm@mydomain.com>, relay=127.0.0.1[127.0.0.1], delay=0, 
status=deferred (host 127.0.0.1[127.0.0.1] said: 451 4.5.0 Error in processing,
 id=08544-02, parts_decode_ext FAILED: Error reading from file(1) utility: Bad 
file descriptor at (eval 51) line 151, <GEN14> line 2. (in reply to end of DATA 
command))

--Storm