Unable to access admin Consol

[mkhurram92]

hello all there

My Zimbra Services are running fine but i am unable to access admin Consol from Browser.

Services are running fine.
/etc/init.d/zimbra status
Host mailserver.abc.com
antispam Running
antivirus Running
ldap Running
logger Running
mailbox Running
mta Running
snmp Running
spell Running
stats Running
zmconfigd Running


What may b problem.

i just apply a restore from previous backup that was on another server.

Thanks

[phoenix]

Originally Posted by mkhurram92

What may b problem.

From that description, who knows? You've given no information about your Zimbra version and which release, no information about whether this is a new installation or upgrade, no information about whether this is a single or multi-server installation, no information about the browser nor what the error is when you access the Admin UI, no information about the url you used to access the Admin UI. Did you also search the forums for any threads that cover this topic? Until you give some further details on exact the problem it's impossible to give you any advice.

[mkhurram92]

Originally Posted by phoenix

From that description, who knows? You've given no information about your Zimbra version and which release, no information about whether this is a new installation or upgrade, no information about whether this is a single or multi-server installation, no information about the browser nor what the error is when you access the Admin UI, no information about the url you used to access the Admin UI. Did you also search the forums for any threads that cover this topic? Until you give some further details on exact the problem it's impossible to give you any advice.

M sorry let me explain everything
1. Zimbra Version 7 Open Source
2. OS CentOS 5.0
3. Initial Setup is on Xen VM. Working Fine
4. For testing of Backup & Restore i install Same Version on Sun Virtual Box.
5. After installing of zimbra i just copy and paste /opt/zimbra from original server to Testing Server.
6. All configuration of hosts,IP & resolve is same as on original Machine.
7. After copy and paste I m unable to get admin consol.
8. Each and every service is running on test machine but admin consol not accessible and also no one can access mails from browsers.

I think everything is clear now or I need to explain it more ???

[phoenix]

Originally Posted by mkhurram92

M sorry let me explain everything
1. Zimbra Version 7 Open Source

It's always best if you give the fulle version information from the following command:

zmcontrol -v

Originally Posted by mkhurram92

2. OS CentOS 5.0
3. Initial Setup is on Xen VM. Working Fine
4. For testing of Backup & Restore i install Same Version on Sun Virtual Box.
5. After installing of zimbra i just copy and paste /opt/zimbra from original server to Testing Server.
6. All configuration of hosts,IP & resolve is same as on original Machine.
7. After copy and paste I m unable to get admin consol.
8. Each and every service is running on test machine but admin consol not accessible and also no one can access mails from browsers.

I think everything is clear now or I need to explain it more ???

Nowhere in there do I see that you've run the zmfixperms command, did you? You also don't mention whether the firewall and SElinux is diabled on the new server, are they? You should also read some of the forum threads and wiki/blog articles on how to move Zimbra to a new server - that should tell you what you need to do.

[mkhurram92]

Originally Posted by phoenix

It's always best if you give the fulle version information from the following command:

zmcontrol -v

zmcontrol -v
Release 7.1.1_GA_3196.RHEL5_20110527011124 CentOS5 FOSS edition.

Nowhere in there do I see that you've run the zmfixperms command, did you? You also don't mention whether the firewall and SElinux is diabled on the new server, are they? You should also read some of the forum threads and wiki/blog articles on how to move Zimbra to a new server - that should tell you what you need to do.

1. i run zmfixperms but still error is there
2. before installing i stopped and off these 3 things.(sendmail, iptables, ip6tables) SElinux is disabled already.

[Labsy]

Originally Posted by mkhurram92

1. i run zmfixperms but still error is there

I am also interested which error is it about. Is it 404 or 500 or blank page or browser crash or what?

Also, you say all settings are the same? IP address too?
Are you sure you don't have some routing problems? Or NAT configured poorly?
Is port 7071 properly forwarded?
Are you trying to access admin area from inside network or from outside?
Is your Zimbra NAT-ed or opened to public?
Are you trying to access admin area using FQDN or IP address?
What you get if you try to access your installation FQDN or IP address on standard port 80?

Once I went to the doctor and said "I am ill. What could it be?"
And doctor said: "I am a doctor, not a vet."